Senior Inside Sales Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the onboarding process and mentor new Inside Sales Executives to meet their new business targets.

• Supervise assigned agents to ensure they reach their monthly new business objectives.

• Secure agency commitment that aligns with the new business targets.

• Make 20–50 outbound calls daily.

• Act as a liaison between agencies and company staff to identify and resolve issues that impact profitable growth and perceptions of the company and agency.

• Collaborate with the Regional Sales Manager to meet team objectives and foster agent development.

• Assist Sales Executives by providing weekly or monthly performance analyses, organizing team meetings, and compiling call reports.

• Maintain the CRM database and submit qualified new agency appointments along with necessary documentation.

• Prepare and submit monthly territory reports, competitor analysis worksheets, and agency termination documents.

• Train agents on underwriting guidelines, procedures, programs, website navigation, and web rater use.

• Inform agencies about the correct points of contact for inquiries.

• Match agencies with suitable products offered.

• Travel occasionally to meet with agents, approximately once a year.

• Participate in sales, educational, industry, and agent events, including trade shows and conventions.

• Learn and implement company sales processes while remaining accountable for performance targets.

⛳️ Requirements

• A college degree is preferred.

• A minimum of 5 years of Inside Sales experience.

• At least 2 years of experience within the industry.

• Strong and diplomatic oral and written communication skills.

• A flexible mindset and a highly motivated self-starter.

• Basic proficiency in computer applications, including Word, Excel, and PowerPoint.

• Effective time management abilities.

• Logical problem-solving skills.

• Comfort with interpreting statistical data from company reports.

• Sponsorship is not available for this position.

🏝️ Benefits

• Valuable opportunities for personal growth and professional challenges.

• A healthy work-life balance.

• Support for career development and career path planning.

• Industry-related classes to enhance job proficiency.

• Commitment to equal opportunity employment and dedication to diversity, equity, and inclusion.