Inside Sales Leader – Mining Aftermarket Parts

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Achieve and promote enhancements in quarterly order booking targets

• Oversee pricing for aftermarket products to ensure compliance and profitability

• Anticipate future orders

• Address commercial inquiries and RFQs from OEM clients, independent third-party distributors, and regional sales team members

• Examine product modifications, including cut-ins, supersedures, product costs, and customer demand patterns

• Deliver precise pricing, delivery, and shipping details

• Spearhead quarterly and annual price review and update processes

• Ensure prompt and comprehensive quote responses

• Implement quarterly and annual price adjustments within the ERP system and communicate these changes to clients

• Finalize new-part setup and pricing, reactivate and reset pricing for inactive items, and uphold SOX compliance

• Monitor sales performance for designated accounts and regions

• Create weekly tracking metrics for monthly, quarterly, and annual objectives

• Conduct monthly and quarterly forecasting and planning

• Manage customer rebate programs and ensure compliance with Support Package and LTA standards

• Address customer inquiries, identify replacement parts, validate pricing, collaborate with Fulfillment, Engineering, and Services, and escalate issues as needed

• Collaborate with IT to implement Power BI solutions

• Manage software license keys and ensure compliance with program policies

• Track orders and discount programs for contract compliance across global accounts and special initiatives

• Lead demand collaboration efforts with key customers on a global and regional scale

• Lead or assist in process improvement, analytics tool development, and other initiatives across Mining business functions

⛳️ Requirements

• Bachelor’s Degree in business administration, operations, engineering, or a related field

• Exceptional written and verbal communication abilities

• Strong focus on detail and accuracy

• High sense of urgency

• Advanced proficiency in Microsoft Excel

• Familiarity with Oracle or other ERP Systems

• Understanding of pricing, on-time delivery, customer service, and gross margin

• Technical aptitude with the ability to quickly grasp basic concepts of the products sold

• Proven success in a fast-paced environment

• Process-improvement oriented mindset

• Global perspective with the ability to collaborate with teams across diverse cultures and time zones

• Capability to influence without direct authority and lead cross-functional teams through relationship building and business insight

🏝️ Benefits

• Health, welfare, and retirement benefits

• Annual bonus, if eligible

• Equal Opportunity Employer

• Accommodation support for applicants with disabilities