Inside Sales Representative – Level 2

This is a fully remote position, open to applicants in United States, +18 more locations.

📋 Description

• Take ownership of performance related to conversion rates, revenue goals, inbound and outbound activities, repeat bookings, and account expansion.

• Handle a significant volume of incoming leads.

• Propel outbound reactivation and growth initiatives.

• Generate customized and precise trip quotes utilizing CharterUP's proprietary marketplace technology.

• Implement structured call patterns and ensure consistent follow-ups.

• Foster urgency, build rapport, and establish trust while closing deals through assured communication and assumptive sales techniques.

• Recognize high-value accounts and promote repeat business.

• Utilize call control, objection resolution, and active listening to assess customer needs.

• Escalate issues only when necessary and resolve problems directly.

• Employ judgment and data analysis to concentrate on the most profitable activities.

• Identify and eliminate low-value activities to safeguard revenue.

• Keep precise records of quoting, CRM updates, and call documentation across Salesforce, Outreach, G-Suite, Slack, and proprietary tools.

• Collaborate with colleagues and management on post-mortem analyses and performance evaluations.

• Manage a mini-portfolio of high-value accounts and act as a trusted CharterUP representative.

• Report directly to the Sales Manager.

⛳️ Requirements

• Over 3 years of experience in sales, account management, or hybrid revenue roles.

• Proven track record of consistently surpassing performance goals.

• Capability to manage and expand a portfolio of business.

• Experience in increasing spend, enhancing relationships, and promoting retention.

• Successful in balancing high-volume inbound responses with focused outbound prospecting and account development.

• Proficient in navigating multi-contact organizations and uncovering opportunities within existing accounts.

• Skilled in objection handling, creating urgency, and assumptive closing techniques.

• Familiarity with Salesforce, Outreach, G-Suite, and Slack.

• Analytical mindset with a data-driven approach using performance metrics and conversion insights.

• Ability to manage end-to-end client relationships from quote generation to post-trip follow-ups and re-engagement.

• Competitive success or achievement in athletics, startups, or quota-driven environments.

• Exhibits extreme ownership, grit, self-starter attitude, loyalty, and integrity.

• Must be eligible to work in one of CharterUP's approved U.S. states if based in the U.S.: Arizona, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, or Wyoming.

🏝️ Benefits

• Innovative Impact: Contribute to a team that's transforming group travel and setting new benchmarks in an industry that is ripe for change.

• Growth Opportunities: Become part of a rapidly growing company recognized by Inc. as one of the fastest-growing enterprises.

• Remote-first work model.

• Comprehensive medical, dental, and vision insurance.

• Mental health support.

• Virtual healthcare options.

• Discounts on gym memberships.

• Family-building benefits.

• 100% coverage of U.S. employee health insurance premiums.

• 15 days of paid time off, increasing to 20 days after two years.

• 8 paid holidays.

• Company-paid life insurance, short-term, and long-term disability insurance where applicable.

• Referral bonuses.

• Support for long-term financial planning.

• U.S. 401(k) plan.

• Provision of a Mac or PC, monitor, keyboard, and mouse.

• Commitment to an inclusive and accessible workplace.

• Reasonable accommodations available during the hiring process.