Senior Implementation Engineer

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Plan, design, implement, configure, assess, and validate healthcare communication solutions within client environments.

• Integrate solutions with Electronic Health Records (EHRs), nurse call systems, physiological monitoring systems, telephony systems, messaging middleware, and various third-party applications.

• Conduct technical discovery and collaborate with client stakeholders to comprehend infrastructure, networking, integration, and application needs.

• Install, configure, and troubleshoot Stryker clinical communication solutions in Windows Server and Linux environments.

• Resolve complex issues across application, server, network, database, and integration layers.

• Utilize TCP/IP networking and security principles during the deployment and troubleshooting of solutions.

• Work alongside clinical leads to convert clinical and technical requirements into solution configurations.

• Implement structured methodologies including discovery, configuration, integration, testing, validation, documentation, and transition to support.

• Create and execute test plans, and conduct end-to-end system testing.

• Collaborate with internal cross-functional teams throughout the implementation process.

• Update stakeholders on project status, technical risks, dependencies, and issues.

• Adhere to security protocols to safeguard customer, medical, and sensitive information.

⛳️ Requirements

• Bachelor’s degree in Computer Science or a related technical discipline.

• At least 2 years of pertinent experience in a customer-facing technical services or support role.

• Proven experience with HL7 integrations or healthcare IT interoperability.

• Previous experience with VMware vCenter in large production settings.

• Familiarity with blade server systems, storage arrays, and networking equipment pertinent to contemporary virtualized data centers.

• Experience using monitoring tools such as Nagios and Zabbix.

• Proficiency with configuration management tools like Ansible or equivalent.

• Knowledge of TCP/IP networking and security fundamentals.

• Experience with network load balancers, including Citrix ADC, NetScaler, or F5 Big-IP.

• Understanding of structured implementation methodologies and comprehensive testing of complex systems.

• Prior experience integrating nurse call and/or patient monitoring systems.

• Capability to deploy technology in the healthcare sector.

• Willingness to travel up to 40%.

• Must be authorized to work in the United States of America.

🏝️ Benefits

• Flexibility for remote work.

• Opportunity/requirement for 40% travel.