Senior HR Technology Analyst

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Collaborate with HR and business stakeholders to evaluate needs, document existing and future processes, and convert requirements into functional specifications.

• Analyze system capabilities, pinpoint deficiencies, and propose scalable solutions, automation, and process enhancements.

• Assess the upstream and downstream effects of configuration, integration, and process modifications.

• Configure and oversee HR technology modules, workflows, business rules, security roles, and associated functionalities.

• Create testing strategies and scripts; manage and implement unit, regression, integration, and user acceptance testing.

• Investigate and resolve intricate production issues, conduct root-cause analyses, and act as an escalation point for HR technology support.

• Ensure data integrity through audits, reconciliations, validation controls, and corrective action plans.

• Generate and maintain reports, dashboards, and analyses for HR and business decision-making.

• Oversee and support interfaces and integrations with payroll, benefits, recruiting, finance, identity, and other systems.

• Diagnose data and processing failures in collaboration with internal teams and vendors.

• Lead intricate system enhancements and project workstreams from discovery to deployment, including scope, requirements, risk, testing, communication, training, and post-production support.

• Communicate status updates, risks, decisions, and recommendations to both technical and non-technical stakeholders.

• Maintain process flows, configuration records, functional specifications, testing documentation, support procedures, and user guidance.

• Safeguard employee data and ensure adherence to privacy, security, and records management regulations.

• Mentor analysts and users, share best practices, and contribute to HR technology standards and ongoing improvements.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field is preferred; equivalent relevant experience will also be considered.

• 5+ years of progressive experience in supporting HR technology, HRIS, systems analysis, or related HR operations.

• Advanced hands-on experience with a major enterprise HCM platform such as Oracle HCM or Dayforce; experience across multiple HR domains is preferred.

• Proven experience leading complex system enhancements or project workstreams from requirements gathering through deployment and support.

• Working knowledge of SQL or similar programming languages, with the ability to write and interpret queries for data validation, reporting, and troubleshooting issues.

• Basic understanding of AI-enabled technology and its practical applications in analysis, automation, and productivity.

• Awareness of responsible AI use, data privacy, and the importance of human oversight.

• Familiarity with reporting or query tools.

• Experience with project or work-management tools like Smartsheet, Jira, or Microsoft Project is preferred.

• Competence in assessing complex issues, identifying root causes, evaluating impacts, and recommending actionable solutions.

• Strong understanding of HCM configuration, data management, reporting, integrations, testing, security, and production support.

• Ability to clearly articulate technical concepts and build collaborative relationships across HR, Payroll, IT, vendors, and business teams.

• Capacity to organize intricate tasks, manage priorities and risks, and drive enhancements to completion.

• Proven discretion in handling confidential employee information while applying privacy, security, and governance standards.

• Proficiency in using approved AI tools, crafting clear prompts, evaluating outputs for accuracy and bias, safeguarding confidential data, and exercising human judgment and oversight.

• Ability to identify scalable improvements in systems, processes, and the user experience.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• High employer 401K match.

• Paid time off (PTO).

• Holiday pay.

• Short-term and long-term disability benefit plans.

• Above-benchmark paid maternity and parental leave.

• Bonus opportunities in line with the Company’s incentive plans.

• Paid time off for volunteering.

• Active and growing Employee Resource Group network.

• Remote work arrangement.