Senior Growth Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Drive net growth across the business portfolio to achieve or surpass revenue objectives

• Identify and pursue opportunities for growth while effectively managing associated risks

• Implement strategies for expansion, product adoption, and preventing/reactivating churn

• Cultivate a long-term revenue pipeline by understanding customer needs and identifying business gaps

• Develop and execute plans for account growth

• Foster relationships throughout client organizations

• Establish a cadence for Quarterly Business Reviews (QBR) and track progress on growth plans and deliverables

• Simplify complex product and technical concepts into straightforward client strategies

• Provide insights into competitive markets and best practices

• Promote product adoption by communicating changes in products and the market

• Collaborate with Analysts on launching campaigns, executing strategies, and optimizing performance

• Monitor the health of accounts, create fundamental reports, and formulate hypotheses for performance improvement

• Suggest innovative refresh strategies based on performance decline or fatigue

• Deliver actionable insights that are linked to business outcomes

• Manage cross-functional initiatives to fulfill customer expectations, KPIs, and growth plans

• Maintain escalation processes to address issues

• Conduct client training sessions, platform demonstrations, and onboarding processes

• Document successes and lessons learned for internal playbooks and knowledge sharing

• Ensure accurate forecasting, CRM management, documentation, and reporting

• Guarantee timely and precise invoicing alongside financial alignment

• Utilize meeting management and quality assurance workflows to reduce errors

⛳️ Requirements

• 3–5+ years of experience in digital advertising, mobile-oriented technology/consulting, or client-facing roles

• Capability to adapt within a rapidly growing company and drive initiatives focused on growth

• Exceptional skills in client communication and relationship development

• Strong problem-solving abilities, logical reasoning, and creative thinking

• Ability to collaborate with various stakeholders from diverse backgrounds

• Familiarity with data analysis and numerical data

• Understanding of AI/ML and technology is advantageous

• A sense of ownership and a passion for ongoing growth and success

🏝️ Benefits

• Competitive salary and performance-based incentives

• Opportunities for professional development and continuous learning

• Flexible work arrangements to support work-life balance

• Comprehensive health and wellness benefits

• Engaging and collaborative company culture