Senior Group Manager – Procurement Services

This is a fully remote position, open to applicants in Romania, +1 more country.

📋 Description

• Take charge of the client procurement program, focusing on delivery performance, client alignment, operational governance, and ongoing improvement.

• Oversee daily procurement operations while managing client relationships effectively.

• Ensure that procurement services align with contractual obligations and compliance standards.

• Manage project queues and track program metrics diligently.

• Collaborate with Team Leads to allocate tasks, address operational challenges, enhance processes, and create templates/job aids.

• Assist in the implementation of procurement programs, change management efforts, communication strategies, and business process enhancements.

• Drive the performance, quality, training, and capacity planning of the delivery team.

• Provide managerial feedback on team performance, recognition, and capability requirements.

• Facilitate client operations discussions, strategic projects, and high-profile procurement initiatives.

• Document processes, exceptions, and knowledge assets specific to clients.

• Analyze data, propose solutions, apply procurement best practices, and implement uniform processes across programs.

• Address escalations and support efficient service delivery.

⛳️ Requirements

• A Master’s Degree in business or a related field is preferred (or equivalent work experience).

• Professional certification in Procurement or Supply Chain from ISM, APICS, etc., is preferred.

• Over 14 years of experience in operational, program management, and consulting roles.

• Previous management experience overseeing up to 10+ individuals at the project level.

• A minimum of 5 years of experience in the procurement process.

• Strong consultative expertise in procurement, Source-to-Manage, sourcing methodologies, RFX, eSourcing, change management, and communications.

• Capability to master client processes, systems, terminology, and requirements.

• Proficient in data analysis, solution recommendations, and the implementation of consistent processes across programs.

• Exceptional written and verbal communication, project management, problem-solving, multitasking, and stakeholder management abilities.

• Strong leadership skills, business acumen, and understanding of program-level P&L.

• Excellent customer service orientation, issue resolution skills, relationship management, and decision-making abilities in sensitive client scenarios.

🏝️ Benefits

• Employees have the option to work remotely.