Senior Global Study Manager, Central Lab Service

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the primary client contact and intermediary among clients, CROs, and Labcorp.

• Oversee interactions among Labcorp study team members to guarantee smooth delivery of studies.

• Provide project management oversight with an emphasis on client deliverables, budget, risk, and milestone management.

• Facilitate communication between clients and the broader Labcorp study team.

• Review statements of work to ensure high-quality execution of client-specific requirements.

• Manage a portfolio of global, highly complex studies.

• Serve as a client ambassador within Labcorp Central Lab Services and throughout Labcorp business units.

• Document and respond to customer expectations in accordance with regulatory standards.

• Navigate conflicting priorities and make challenging decisions in dynamic settings.

• Implement, monitor, and report on performance metrics.

• Contribute to ongoing process enhancements, quality, and productivity initiatives.

• Collaborate with internal and external personnel to grasp the culture and pipeline of assigned clients.

• Cultivate internal and external relationships to ensure timely and budget-compliant delivery.

• Attend functional meetings and keep processes current.

• Adhere to the LCLS Global Project Management strategy.

• Foster a culture of continuous improvement, quality, and productivity.

• Support Central Labs projects for Phase I–IV clinical trials and a major leading-pharma client account.

⛳️ Requirements

• Bachelor's degree.

• A minimum of 5 years of experience in the pharmaceutical, biotechnology, or CRO sector.

• At least 5 years of experience managing complex global clinical projects, including budget, risk, timeline, and stakeholder management.

• More than 5 years of experience in client-facing and stakeholder management roles.

• A minimum of 2 years of experience in Central Labs.

• Demonstrated ability to drive project execution, influence cross-functional teams, and achieve results in a fast-paced environment.

• Capability to lead client communications, manage expectations, influence outcomes, and establish long-term trusted partnerships.

• Proven leadership skills, including influencing without direct authority, aligning cross-functional teams, and eliminating roadblocks.

• Established ability to contribute to broader client, operational, and organizational goals.

• Customer-oriented and solution-focused mindset.

• Proven track record in process improvement, change management, or operational excellence initiatives.

• Strong understanding of clinical trials, project management methodologies, and clinical development processes.

• Excellent skills in ownership, accountability, independent decision-making, and complex project execution.

• Established ability to think strategically, foresee challenges, and devise proactive solutions.

• Project Management training or certification (PMP, Prince2) is preferred.

• Master's degree or equivalent university degree is preferred.

🏝️ Benefits

• Mentoring, training, and personalized development planning.

• Opportunities for career advancement.

• Fully remote work arrangement.

• Monday to Friday work schedule.