Senior Global Service Associate – Tax & Accounting

This is a fully remote position, open to applicants in Hungary, +2 more countries.

📋 Description

• Serve as the main point of contact for clients, ensuring timely and precise delivery of accounting and tax services.

• Oversee and manage compliance with accounting and tax regulations, including tax and statutory submissions.

• Offer clients expert advice on best practices in accounting and taxation.

• Collaborate with internal teams and local service providers to guarantee prompt service delivery.

• Build and sustain relationships with clients and local providers/teams, delivering tailored, proactive solutions.

• Assist in the development and implementation of new services and processes aimed at enhancing the client experience.

• Keep accurate records and documentation for clients utilizing Salesforce, SharePoint, FreshDesk, Microsoft Teams, and other relevant systems.

• Generate service tickets, verify customer/provider information, track assigned tasks, and provide updates.

• Address ad hoc customer inquiries and engage relevant teams for escalations or additional service needs.

• Develop and maintain knowledge bases specific to regions or service lines.

• Perform any other duties as assigned.

⛳️ Requirements

• At least 5 years of experience in accounting and tax within a customer-facing service delivery role.

• CPA certification is advantageous but not mandatory.

• Familiarity with IFRS and US GAAP principles.

• Experience with various accounting systems such as NetSuite, Xero, Sage Intacct, QuickBooks, or similar platforms.

• General knowledge of bookkeeping, accounts payable and receivable, management reporting, consolidation services, and related processes across various jurisdictions.

• Exceptional customer-facing abilities.

• Strong written and verbal communication skills.

• Excellent analytical and problem-solving capabilities.

• Experience in project management and/or onboarding processes.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Visio.

• Capability to work collaboratively, manage multiple business relationships, meet deadlines, and adapt to a changing environment.

• Self-driven, detail-oriented, reliable, and proactive.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible working arrangements.

• Supportive and inclusive work environment.