Senior Field Service Technician, West Region

This is a fully remote position, open to applicants in Washington.

📋 Description

• Perform service tasks of medium to high complexity in accordance with work instructions and ABB standards.

• Provide outstanding customer service and recognize opportunities within the installed base to enhance system and operational efficiency.

• Carry out work activities in line with ABB's HSE, ABB Way, Safety Manual, and Safety policy.

• Implement projects hands-on, which includes startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment and controls.

• Oversee outages alongside field engineers, technicians, and contractors, fulfilling project management, lead site engineer, or lead site project manager roles.

• Draft technical reports, order materials, obtain quotations, prepare job status and customer reports, complete timesheets and expense reports, and manage cost control activities.

• Plan, organize, and execute multifunctional field assignments.

• Supervise the work of other field engineers and craft labor as necessary.

• Enhance and broaden technical knowledge and skills in accordance with current industry standards.

• Organize, prepare, and/or deliver internal and external training programs.

⛳️ Requirements

• High School Diploma or GED with over 5 years of relevant field engineering experience.

• Technical expertise in testing power distribution and delivery systems, including Low Voltage and Medium Voltage Breakers, Switchgear, Relays, and Transformers.

• Experience in the repair and refurbishment of LV and MV circuit breakers, including OEM equipment such as Siemens, GE, ABB, SquareD, Multilin relays, and Schweitzer Relays.

• Familiarity with testing, commissioning, startup, and troubleshooting of medium voltage synchronous machines, including excitation systems, control systems, and Programmable Logic Controllers is advantageous.

• Willingness to travel domestically up to 75% of the time.

• Understanding of the industrial customer base within the geographical area.

• Candidates must possess work authorization that allows them to work for ABB in the US; ABB cannot sponsor an employment visa.

🏝️ Benefits

• Option to choose between two medical plans: a PPO plan named the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) known as the High Deductible Plan.

• Selection between two dental plan options: Core and Core Plus.

• Vision benefits available.

• Company-paid life insurance at 2X base salary.

• Company-paid Accidental Death & Dismemberment (AD&D) insurance at 1X base salary.

• Voluntary life and AD&D insurance available, fully paid by the employee up to specified maximums.

• Short Term Disability coverage for up to 26 weeks, paid by the company.

• Long Term Disability coverage at 60% of pay, fully funded by the company; option to upgrade to 66 2/3% of pay.

• Supplemental benefits available, fully paid by employees (Accident insurance, hospital indemnity, critical illness, pet insurance).

• Parental Leave for up to 6 weeks.

• Access to the Employee Assistance Program.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption assistance.

• Employee discount program offered.

• 401k Savings Plan with company contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays provided.

• Vacation under a permissive time-off policy for salaried exempt positions.