Senior Field Service Technician

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conduct testing, maintenance, and repair of low- and medium-voltage circuit breakers, transformers, switchgear, motor control, and various electrical apparatus both in the shop and on-site.

• Deliver technical expertise for testing relays, circuit breakers, transformers, motor control devices, and associated switchgear in the field.

• Supervise field teams engaged in testing, maintenance, and repair activities.

• Prepare and document site projects thoroughly.

• Assess departmental talent, pinpoint training requirements, and propose action plans.

• Identify and acquire necessary equipment and resources for both shop and field operations.

• Review technicians’ SAFs, time reports, and job-folder documentation for accuracy.

• Generate daily site summaries in collaboration with the assigned project manager.

• Provide weekly production status updates to project management, operations management, and operations support.

• Maintain a solid understanding of the technical aspects of the company's core business requirements.

• Receive technician reports and update administration for necessary follow-up actions.

• Participate in and contribute to project kickoff meetings.

• Assist in ensuring adherence to project budgets.

• Mentor and train junior technicians.

• Aid sales efforts through labor estimates and job site visits as required.

⛳️ Requirements

• Technical School, EET, BSEE/BSME degree or 5-10 years of relevant experience.

• At least 6 years of field experience in the installation, testing, startup, maintenance, repair, training, and modification of electrical power distribution equipment.

• Capability to perform work in the United States and fulfill international travel and work obligations.

• Valid driver’s license with a clean driving record.

• Ability to reference and complete assignments in accordance with applicable specifications.

• Proficient in conducting regular field work in both indoor and outdoor settings.

• Strong interpersonal, communication, business acumen, and management skills.

• Proven ability to lead teams effectively.

• Experience in reading and interpreting electrical drawings, including single line diagrams, AC and DC schematics, panel wiring diagrams, and panel layout drawings.

• Background in writing procedures and/or test plans for maintenance and construction tasks.

• Proficient in testing, maintaining, troubleshooting, and repairing switchgear, breakers, transformers, CTs, PTs, cables, ATS, trip units, relays, and other control equipment.

• Minimum of 3 years of experience in at least one related area: transformer repairs; switchgear modification and retrofitting; routine and advanced transformer testing; GIS and breaker maintenance, repair, and testing; or medium- and high-voltage cable repairs and testing.

• Familiarity with test equipment and tool/wiring usage, and the ability to interpret wiring and elementary diagrams; basic testing skills.

• Ability to quickly learn and implement test procedures for various types of substation equipment.

• Effective communication skills with a diverse range of groups.

• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

• Physical capability to push, pull, lift, and bend under various weather conditions.

• Ability to lift a minimum of 30 lbs. without assistance.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short- and Long-Term Disability coverage.

• Retirement Savings Plans, including employer matching where applicable.

• Flexible Spending and/or Health Spending Accounts.

• Employee Assistance Programs (EAP).

• Parental Leave.

• Paid Time Off.

• Company Holidays.