Senior Field Service Technician

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conduct testing, maintenance, and repairs on low- and medium-voltage circuit breakers, transformers, switchgear, motor control devices, and other electrical equipment both in the shop and in the field.

• Deliver technical expertise for testing relays, circuit breakers, transformers, motor control systems, and associated switchgear on site.

• Supervise field teams engaged in testing, maintenance, and repair activities.

• Prepare and document project activities on site.

• Assess departmental talent, identify training requirements, and propose actionable plans.

• Determine and secure the necessary equipment and resources for both shop and field operations.

• Review the SAFs, time reports, and job-folder documentation submitted by technicians.

• Compile daily site summaries in collaboration with the assigned project manager.

• Provide weekly production status updates to project management, operations management, and operational support teams.

• Maintain a thorough understanding of the technical aspects of the company's core business requirements.

• Receive technician reports and ensure administrative updates for follow-up actions.

• Participate in and contribute to project kickoff meetings.

• Assist in ensuring adherence to project budgets.

• Offer guidance and mentorship to junior technicians.

• Support sales initiatives through labor estimates and job site walk-throughs when required.

⛳️ Requirements

• Technical School, EET, BSEE/BSME degree or 5-10 years of relevant experience.

• At least 6 years of field experience in installation, testing, startup, maintenance, repair, training, and modification of electrical power distribution systems.

• Must meet international travel and work requirements associated with the position.

• Valid driver's license with a clean driving record.

• Ability to reference and complete assignments as outlined in applicable specifications.

• Capability to perform regular field tasks in both indoor and outdoor environments.

• Strong interpersonal, communication, business acumen, and management skills.

• Proven ability to effectively lead teams.

• Experience in reading and interpreting electrical schematics, including single-line diagrams, AC and DC schematics, panel wiring diagrams, and layout drawings.

• Proficiency in writing procedures and/or test plans to support maintenance and construction efforts.

• Experience in testing, maintaining, troubleshooting, and repairing switchgear, circuit breakers, transformers, CTs, PTs, cables, ATS, trip units, relays, and other control equipment.

• Minimum of 3 years of experience in transformer repairs, switchgear modifications and retrofitting, routine and advanced transformer testing, GIS and breaker maintenance/repair/testing, or medium and high voltage cable repairs and testing.

• Familiarity with test equipment, tool/wiring usage, interpretation of wiring and elementary diagrams, and basic testing skills.

• Ability to quickly learn and implement test procedures for various substation equipment.

• Effective communication skills with diverse groups, adapting messaging for different audiences and situations.

• Proficient in Microsoft Office Suite (Word, Excel, and Outlook).

• Must be able to push, pull, lift, and bend in various weather conditions.

• Capable of lifting a minimum of 30 lbs. without assistance.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life Insurance

• Short- and Long-Term Disability coverage

• Retirement Savings Plans, with employer matching where applicable

• Flexible Spending and/or Health Spending Accounts

• Employee Assistance Programs (EAP)

• Parental Leave

• Paid Time Off

• Company Holidays