Senior Field Service Technician

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Carry out startup, commissioning, maintenance, testing, troubleshooting, and repair tasks on electrical power distribution equipment.

• Conduct field service operations on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.

• Identify equipment and system failures and execute corrective measures.

• Assist in retrofits, upgrades, modernization projects, and emergency service requests.

• Create electrical drawings, schematics, and bills of material as necessary.

• Provide outstanding customer service and foster strong customer relationships.

• Compile service reports, commissioning reports, and customer documentation.

• Perform work mainly in Pennsylvania and New Jersey, including remote engineering preparation and installation at client locations.

⛳️ Requirements

• High School Diploma or GED, coupled with over 5 years of field service or engineering experience in electrical power distribution systems.

• Additional formal education may be considered in place of experience on a year-for-year basis.

• In-depth knowledge of low- and medium-voltage switchgear and circuit breakers.

• Experience in commissioning, maintaining, or troubleshooting power distribution equipment.

• Proficient in Mechanical and Electrical Testing of Low- and Medium-Voltage Equipment.

• Capability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.

• Strong analytical, troubleshooting, and problem-solving abilities.

• Competence with Microsoft Office applications.

• Valid driver's license and readiness to travel up to 80% of the time.

• Candidates must possess work authorization to be employed by ABB in the United States.

• Preferred: experience with Automatic Transfer Switches (ATS), protective relays (SEL, GE Multilin, or equivalent), generator control systems, PLC, and HMI platforms.

• Preferred: experience in commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center settings.

🏝️ Benefits

• Option to select between two medical plan choices: a PPO plan known as the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) referred to as the High Deductible Plan.

• Option to choose between two dental plan choices: Core and Core Plus.

• Vision benefits included.

• Company-funded life insurance (2X base pay).

• Company-funded AD&D (1X base pay).

• Voluntary life and AD&D – fully employee paid up to specified maximums.

• Short Term Disability coverage – up to 26 weeks – Company funded.

• Long Term Disability insurance – 60% of pay – Company funded; option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – fully employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).

• Parental Leave – up to 6 weeks.

• Employee Assistance Program available.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption assistance.

• Employee discount program offered.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays provided.

• Vacation allocated based on years of service for hourly and non-exempt positions.