Senior Field Service Technician

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Carry out startup, commissioning, maintenance, testing, troubleshooting, and repair tasks on electrical power distribution equipment.

• Conduct field service operations on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.

• Identify equipment and system failures and execute corrective measures.

• Assist with retrofits, upgrades, modernization initiatives, and urgent service requests.

• Create electrical drawings, schematics, and bills of materials as necessary.

• Provide outstanding customer service and foster strong relationships with clients.

• Compile service reports, commissioning documentation, and customer-related paperwork.

• Engage in engineering preparations remotely and perform installation tasks at customer locations.

• Report directly to the Field Service Manager.

⛳️ Requirements

• High School Diploma or GED, along with more than 5 years of field service or engineering experience in electrical power distribution systems.

• Additional formal education may be considered in lieu of experience on a year-for-year basis.

• In-depth knowledge of low- and medium-voltage switchgear and circuit breakers.

• Experience in commissioning, maintaining, or troubleshooting power distribution equipment.

• Proficient in mechanical and electrical testing of low- and medium-voltage equipment.

• Capability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control diagrams.

• Strong analytical, troubleshooting, and problem-solving abilities.

• Proficient in Microsoft Office applications.

• Valid driver's license and readiness to travel up to 80% of the time.

• Candidates must possess work authorization that permits employment with ABB in the United States.

• Preferred: Experience and familiarity with Automatic Transfer Switches (ATS), protective relays (SEL, GE Multilin, or similar), generator control systems, and PLC and HMI platforms.

• Preferred: Experience in commissioning, maintaining, or troubleshooting power distribution equipment within industrial, utility, commercial, or data center settings.

🏝️ Benefits

• Choice between two medical plan options: a PPO plan known as the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) referred to as the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus.

• Vision benefit.

• Company-paid life insurance (2X base pay).

• Company-paid AD&D (1X base pay).

• Voluntary life and AD&D – fully employee-paid up to specified maximums.

• Short Term Disability – up to 26 weeks – Company paid.

• Long Term Disability – 60% of pay – Company paid, with the option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – 100% employee-paid (Accident insurance, hospital indemnity, critical illness, pet insurance).

• Parental Leave – up to 6 weeks.

• Employee Assistance Program.

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.

• Employee discount program.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays.

• Vacation provided based on years of service for hourly and non-exempt positions.