Senior Field Service Technician

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Carry out the startup, commissioning, maintenance, testing, troubleshooting, and repair of electrical power distribution equipment.

• Conduct field service operations on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.

• Identify equipment and system failures and implement necessary corrective measures.

• Assist with retrofits, upgrades, modernization projects, and emergency service calls.

• Create electrical drawings, schematics, and bills of materials as needed.

• Provide outstanding customer service while fostering strong customer relationships.

• Compile service reports, commissioning reports, and customer documentation.

• Execute work remotely, at customer locations for installations, primarily in Maryland, Virginia, and Washington, DC.

• Enhance the profitability of ABB Electrification Services Division in the Mid-Atlantic Region.

⛳️ Requirements

• High School Diploma or GED, along with 5+ years of field service or engineering experience in electrical power distribution systems.

• Additional formal education may be considered as a substitute for experience on a year-for-year basis.

• Strong practical knowledge of low- and medium-voltage switchgear and circuit breakers.

• Experience in the commissioning, maintenance, or troubleshooting of power distribution equipment.

• Proficient in Mechanical and Electrical Testing of Low- and Medium-Voltage Equipment.

• Capability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control diagrams.

• Strong analytical, troubleshooting, and problem-solving abilities.

• Proficient in Microsoft Office applications.

• Valid driver's license and readiness to travel up to 80% of the time.

• Candidates must possess work authorization that enables them to work for ABB in the United States.

• Preferred: experience and knowledge of Automatic Transfer Switches (ATS), protective relays (SEL, GE Multilin, or equivalent), generator control systems, and PLC and HMI platforms.

• Preferred: experience in commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center settings.

🏝️ Benefits

• Option to choose between two medical plan options: a PPO plan referred to as the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) known as the High Deductible Plan.

• Option to select between two dental plan options: Core and Core Plus.

• Vision benefits included.

• Company-paid life insurance (2X base salary).

• Company-paid AD&D (1X base salary).

• Voluntary life and AD&D – fully employee-paid up to specified maximums.

• Short Term Disability coverage for up to 26 weeks – fully paid by the company.

• Long Term Disability coverage at 60% of pay – fully paid by the company; option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – fully employee-paid (including Accident insurance, hospital indemnity, critical illness, and pet insurance).

• Parental Leave for up to 6 weeks.

• Employee Assistance Program available.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption assistance.

• Employee discount program offered.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP) available.

• 11 paid holidays observed.

• Vacation entitlement based on years of service for hourly positions.

• Eligibility for overtime pay.