
Senior Field Service Engineer – Rotating Equipment, Compressors & Pumps
Posted Aug 26

Posted Aug 26
This is a fully remote position, open to applicants in Malaysia.
• Oversee the installation, commissioning, startup, troubleshooting, maintenance, and overhaul of pumps, compressors, and rotating machinery.
• Offer advanced field service support at customer locations throughout Malaysia and the APAC region.
• Identify and resolve complex mechanical, electrical, instrumentation, and process-related equipment challenges.
• Perform Root Cause Failure Analysis (RCFA) and suggest corrective measures.
• Interpret P&IDs, API standards, OEM manuals, and engineering schematics.
• Assist with customer shutdowns, turnarounds, emergency breakdowns, and initiatives aimed at improving reliability.
• Produce technical reports and uphold high levels of customer satisfaction.
• Collaborate with sales, engineering teams, channel partners, and clients to enhance service opportunities throughout the region.
• Provide mentorship to junior engineers and facilitate technical training sessions.
• At least 5 years of experience in Field Service Engineering.
• A minimum of 5 years working with rotating equipment.
• Extensive experience in commissioning, startup, troubleshooting, and maintenance.
• Proven experience in supporting compressors and/or pumps in industrial settings.
• Experience in the Oil & Gas industry with knowledge of API standards.
• Excellent customer-facing communication abilities.
• Willingness to travel extensively across Malaysia and the APAC region (50-75%).
• Proficient in English communication.
• Preferred: Experience with centrifugal compressors.
• Preferred: Vibration Analysis Level II Certification.
• Preferred: Experience with integral gear compressors.
• Preferred: Troubleshooting experience with PLC, instrumentation, and controls.
• Preferred: Malay language skills.
• Preferred: Mandarin language proficiency.
• Equal opportunity employer.
• Relocation package: None.
Grafana Labs
Grafana Labs
Carrier
Grafana Labs
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