Senior Field Service Engineer

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Carry out the installation, troubleshooting, repair, and preventive maintenance of electrical distribution equipment.

• Engage with both internal and external customers to schedule jobs and procure necessary materials.

• Conduct safety analyses and complete paperwork prior to commencing work.

• Perform hands-on startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment.

• Work with various equipment including transformers, switchgear, OCBs, circuit breakers, busways, UPS, ATS, PLCs, relays, power management control systems, and similar devices.

• Lead power outages alongside field engineers, technicians, contractors, project managers, and site engineers.

• Generate technical reports, job status reports, customer reports, timesheets, and expense sheets.

• Plan and execute multifunctional field assignments while directing field engineers and craft labor.

• Develop, prepare, and deliver training programs for both internal and external audiences.

• Ensure timely and accurate maintenance of field information within reporting systems.

• Manage costs and protect company equipment and capital investments.

• Enhance customer satisfaction and identify new service opportunities with ABB sales/service teams.

• Create proposals and execute work scopes while mitigating risk and ensuring compliance.

⛳️ Requirements

• Bachelor's Degree in Electrical Engineering/Engineering Technology or a High School Diploma/GED accompanied by at least 2 additional years of relevant engineering/field experience.

• A minimum of 2 years of experience in field engineering.

• Proven ability to cultivate strong interpersonal relationships and customer service skills.

• Capability to work efficiently with minimal supervision.

• Strong understanding of business principles.

• Proficient in computer applications, including Microsoft Outlook, Excel, and Word.

• Willingness and ability to travel approximately 75% as needed.

• Must possess and maintain a valid passport and driver's license.

• Must be legally authorized to work in the United States.

• Successful completion of a background check and drug screening is required.

• Preferred: Familiarity with the industrial customer base within the geographical area.

• Preferred: Technical expertise in testing power distribution and delivery systems, including Low Voltage and Medium Voltage Breakers, Switchgear, Relays, and Transformers.

• Preferred: Experience in the repair and refurbishment of LV and MV circuit breakers, such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays.

• Preferred: Technical skills in testing, commissioning, startup, and troubleshooting of medium voltage synchronous machines, excitation systems, control systems, and Programmable Logic Controllers.

🏝️ Benefits

• No specific benefits, perks, or compensation extras are mentioned in the posting.