Senior Facilities Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Drive the operational strategy of the facilities function and convert organizational growth objectives into scalable staffing, systems, service delivery, vendor, and capital needs.

• Develop, manage, implement, and enhance enterprise facilities policies, standard operating procedures, service level agreements, workflows, controls, and escalation pathways.

• Establish repeatable and scalable processes that support new market introductions, site transitions, and ongoing operations across a multi-state portfolio.

• Oversee assigned vendor portfolios, cultivate vendor relationships, manage service level agreements, gather internal feedback, and conduct contract assessments.

• Administer the facilities service request platform and its associated technology roadmap, which encompasses intake, prioritization, assignment, escalation, closure, reporting, and user engagement.

• Spot improvement opportunities by utilizing operational data, stakeholder feedback, root-cause analysis, and leading external practices.

• Define and track KPIs, service-level expectations, dashboards, and business reviews; communicate risks, trends, decisions, and corrective measures to senior leadership.

• Provide facilities support for numerous market launches, encompassing readiness planning, supply and equipment rollout, vendor onboarding, training coordination, setup for clinics and kitchens, leadership briefings, and operational transitions.

• Offer strategic and operational oversight for new site development, facility operations, maintenance, vendor performance, equipment and supplies management, occupancy services, and financial supervision.

⛳️ Requirements

• Bachelor’s degree in facilities management, construction management, business administration, healthcare administration, engineering, or a similar field; equivalent relevant experience may be accepted.

• Preferred professional certifications include PMP, CFM, FMP, LEED, or other related credentials.

• A minimum of seven (7) years of progressive experience in facilities, property, construction, or multi-site operations.

• At least three years of experience leading teams, programs, or complex cross-functional initiatives.

• Proven track record in building or expanding a facilities function, service delivery model, or operational infrastructure within a high-growth organization.

• Capability to design, document, implement, and maintain enterprise processes, standards, controls, and governance across various locations.

• Experience in leading comprehensive process improvements through structured problem-solving, root-cause analysis, change management, and tracking measurable outcomes.

• Background in overseeing maintenance, repairs, renovations, new site preparations, vendor services, facilities technology, and operational transitions across a multi-site portfolio.

• Financial expertise, including budgeting, forecasting, variance management, business case development, and identifying cost-saving or cost-avoidance opportunities.

• Skills in vendor and contract management, including sourcing support, service-level oversight, performance evaluations, issue escalation, and relationship governance.

• Proof of vaccination or a vaccine declination form is required prior to employment.

🏝️ Benefits

• Medical insurance coverage (Medical, Dental, Vision)

• 17 days of personal time off (PTO)

• 12 holidays observed annually

• 6 sick days

• 401K savings + match

• Comprehensive compensation package including base pay and bonus

• Additional benefits

• COVID-19 vaccination policy and infection control/PPE standards