Senior Executive Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and prioritize the calendar for the Chief Customer Officer.

• Arrange and oversee domestic and international travel, encompassing customer visits, conferences, and board meetings.

• Organize transportation, meals, and logistical details.

• Manage and reconcile expense reports.

• Handle sensitive organizational, customer, and board information with confidentiality.

• Collaborate with the CCO’s direct reports, VPs, and their respective teams.

• Facilitate the operating cadence of the Customer Experience organization, which includes staff meetings, leadership reviews, quarterly business reviews, and all-hands meetings.

• Develop agendas and prepare the CCO for various meetings.

• Document decisions and action items, ensuring follow-through to completion.

• Create briefing documents for meetings with customers and executives.

• Coordinate the preparation of board and executive committee presentations, customer memos, and leadership updates.

• Monitor quarterly priorities and identify any potential risks or delays.

• Manage cross-functional collaboration across Sales, Marketing, Finance, People, and Product teams.

• Organize recognition events, offsites, and team gatherings.

• Source and deliver gifts for both employees and customers.

• Assist in customer executive engagement initiatives, including dinners, campus visits, conference hospitality, and follow-up activities.

• Act as a friendly point of contact for the CCO.

• Gradually take on comprehensive project ownership, analysis, and materials for the executive committee, as well as represent the CCO in meetings.

⛳️ Requirements

• A minimum of five years of experience supporting C-suite or senior executive leaders.

• Preferably experience in a dynamic tech or SaaS environment.

• Demonstrated trustworthiness, discretion, and sound judgment.

• Strong skills in calendar management and prioritization.

• Excellent written communication abilities.

• Capability to build relationships and work collaboratively across all levels of the organization.

• Highly organized and adaptable to change.

• A genuine curiosity about the business and the ability to comprehend operational contexts.

• Comfortable with data and details, including interpreting dashboards and identifying anomalies.

• Proficient in Google Workspace, Slack, and expense management tools like Brex or Coupa.

• Working knowledge of AI tools, or a strong desire to develop this skill.

🏝️ Benefits

• Competitive salary.

• Full-time employee eligibility for the ownership program.

• Flexible work culture.

• Generous time-off policies, which include local holidays and an annual “Dim the Lights” period.

• Comprehensive wellness initiatives and support for mental health.

• Access to learning and development resources.

• Professional development tools and reimbursement for tuition.

• Provision of necessary technology and tools to excel in your role.

• Motivosity employee recognition program.

• An inclusive and supportive culture that fosters meaningful connections.