Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Bolivia.

📋 Description

• Respond to calls, texts, and callbacks from patients

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and benefits

• Review and submit claims using SimplePractice

• Assist in daily front-office operations

• Work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in the US healthcare sector

• Preference for candidates with experience in mental health or behavioral health practices

• Familiarity with patient scheduling and insurance verification processes

• Proficiency in using SimplePractice is REQUIRED

• Strong verbal and written communication skills in English

• Must be organized, dependable, coachable, and detail-oriented

• Comfortable using productivity monitoring software

• Open to candidates located in LATAM and the Philippines

• Prioritization for applicants with a background in mental health, behavioral health, psychology, counseling, or psychotherapy practices

🏝️ Benefits

• Opportunity for remote work