Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Respond to patient inquiries via calls, texts, and callbacks

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and benefits

• Review and process claims using SimplePractice

• Assist with daily front-office operations

• Work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in US healthcare

• Preferably has experience in mental health or behavioral health settings

• Familiarity with patient scheduling and insurance verification processes

• Must have experience with SimplePractice

• Strong verbal and written communication skills in English

• Should be organized, reliable, coachable, and detail-oriented

• Comfortable using productivity monitoring software

• Open to candidates from LATAM and the Philippines

• Preference given to applicants with backgrounds in mental health, behavioral health, psychology, counseling, or psychotherapy

🏝️ Benefits

• Flexible remote work arrangement