Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Respond to patient inquiries via phone, text, and callbacks

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and benefits

• Review and process claims using SimplePractice

• Assist with daily operations of the front office

• Work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in US healthcare

• Experience in mental health or behavioral health settings is highly preferred

• Familiarity with patient scheduling and insurance verification processes

• Proficiency in using SimplePractice is MANDATORY

• Exceptional verbal and written communication skills in English

• Detail-oriented, reliable, organized, and open to coaching

• Comfortable utilizing productivity monitoring software

• Candidates with backgrounds in mental health, behavioral health, psychology, counseling, or psychotherapy will be given priority

🏝️ Benefits

• Comprehensive health insurance options

• Opportunities for professional development and training

• Supportive team environment

• Flexible scheduling options