Senior Environmental Account Manager

This is a fully remote position, open to applicants in New Hampshire, +1 more state.

📋 Description

• Take charge of profitable growth and foster customer relationships for SGS Environmental Services throughout Maine.

• Generate new business opportunities while expanding and retaining current accounts.

• Link customers with environmental analytical services that meet their project and compliance requirements.

• Formulate and implement territory and account strategies.

• Create and sustain a qualified sales pipeline through prospecting, customer interactions, industry networking, trade exhibitions, and technical workshops.

• Conduct discovery discussions to evaluate customer needs.

• Match opportunities with SGS's capabilities, capacity, and service expectations.

• Craft customer-specific value propositions.

• Guide qualified opportunities through the proposal, negotiation, and closure phases.

• Oversee an existing customer portfolio while identifying opportunities for growth.

• Act as the customer advocate within SGS.

• Collaborate with Client Services, lab operations, technical specialists, and other SGS divisions.

• Coordinate solutions and ensure effective contract transitions.

• Keep account, activity, opportunity, next-step, and forecast data updated in the CRM.

• Report on progress against established performance metrics.

• Offer market and customer insights to inform commercial strategies, budgets, forecasts, sales materials, and service development priorities.

• Represent SGS with professionalism and integrity in the marketplace.

• Enhance selling abilities, industry knowledge, and expertise in environmental services.

⛳️ Requirements

• Applicants must reside in Massachusetts or New Hampshire.

• A bachelor’s degree in chemistry, biology, environmental science, or a related discipline is required.

• A minimum of five years of experience in technical sales, project management, customer service, or a similar customer-facing position is necessary.

• Proven ability to cultivate customer relationships, recognize needs, and promote commercial opportunities.

• Excellent written and oral communication skills are essential.

• Capability to work collaboratively with customers and cross-functional teams is required.

• A self-directed work approach and sound commercial judgment are important.

• Must be able to prioritize resources and handle multiple opportunities concurrently.

• Strong critical-thinking and quantitative abilities are necessary.

• Aptitude for assessing customer needs, resolving issues, and interpreting business data is required.

• Advanced proficiency in the English language is essential.

• Proficiency in Microsoft Word, Excel, and Outlook is required.

• Preferred: At least five years of experience in the environmental sector, including environmental analytical testing or similar services.

• Must be capable of performing each essential duty satisfactorily, with or without reasonable accommodations.

🏝️ Benefits

• Eligible to join the Company’s benefit programs starting on the first day of the month that coincides with or follows the hire date.

• Immediate eligibility to participate in the Company’s 401(k) Retirement Plan.

• Paid vacation time.

• Four (4) floating holidays each year.

• Seven (7) paid company-observed holidays.

• Accrual of sick leave.

• Eligibility for the EHS Sales commission plan.

• Reasonable accommodations are available throughout each stage of the recruitment process.