Senior Account Manager – Environmental

This is a fully remote position, open to applicants in New Hampshire, +1 more state.

📋 Description

• Create and implement territory and account strategies aimed at acquiring new business, retaining customers, expanding accounts, and achieving profitable revenue growth.

• Establish and nurture a qualified sales pipeline through prospecting, engaging with customers, building industry relationships, attending trade shows, and participating in technical seminars.

• Facilitate discovery discussions, evaluate customer needs, and align potential opportunities with SGS's capabilities, capacity, and service expectations.

• Craft customer-specific value propositions and drive opportunities through the proposal process, negotiation, and closing.

• Oversee current customer accounts, pinpoint expansion opportunities, and act as the customer advocate within SGS.

• Collaborate with Client Services, laboratory operations, technical experts, and other SGS divisions to coordinate solutions and manage contract transitions.

• Keep precise records in the CRM system regarding accounts, activities, opportunities, next steps, and forecasts.

• Track progress against established performance metrics.

• Provide market and customer insights to inform commercial strategies, budgets, forecasts, sales materials, and service development priorities.

• Represent SGS in a professional and ethical manner while enhancing selling skills, industry expertise, and knowledge of environmental services.

• Align customer requirements with SGS capabilities and facilitate effective transitions from sales to service delivery.

• Take ownership of profitable growth and customer relationships for SGS Environmental Services across Maine.

⛳️ Requirements

• Candidates must reside in Massachusetts or New Hampshire.

• A Bachelor’s degree in chemistry, biology, environmental science, or a related field is required.

• A minimum of five years’ experience in technical sales, project management, customer service, or a similar customer-facing role is essential.

• Proven ability to establish customer relationships, identify needs, and pursue commercial opportunities.

• Excellent written and verbal communication skills are necessary.

• Capability to collaborate effectively with customers and cross-functional teams.

• A self-directed work style, sound commercial judgment, and the ability to prioritize resources while managing multiple opportunities are required.

• Strong critical-thinking and quantitative skills are essential.

• Ability to evaluate customer requirements, solve problems, and interpret business data.

• Advanced proficiency in the English language is a must.

• Proficient in Microsoft Word, Excel, and Outlook.

• Preferred: At least five years of experience in the environmental industry, including environmental analytical testing or related services.

🏝️ Benefits

• Eligibility to participate in the Company’s benefit programs starting on the first day of the month following the hire date.

• Immediate eligibility to join the Company’s 401(k) Retirement Plan.

• Paid vacation.

• Four (4) floating holidays each year.

• Seven (7) paid holidays observed by the Company.

• Accrual of sick time.

• Eligibility for the EHS Sales commission plan.