Account Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee all accounts within the specified multicountry territory.

• Guide cross-functional teams, including Sales Engineering, Channel, Inside Sales, Customer Success Management, and Renewals.

• Propel revenue expansion and nurture strategic customer relationships throughout the assigned Central America and Caribbean region.

• Grow within current customer accounts and secure new clients.

• Formulate and implement territory and account strategies.

• Manage intricate sales cycles from opportunity recognition to negotiation and closure.

• Establish and sustain relationships with senior stakeholders, including security leaders, IT executives, and key business decision-makers.

• Facilitate initial discovery discussions to comprehend customer business and technical challenges.

• Promote Trellix cybersecurity solutions by conveying business value and high-level technical functionalities.

• Collaborate with channel partners on opportunities and go-to-market strategies.

• Coordinate with Sales Engineering, Professional Services, and other internal resources.

• Drive cross-sell and upsell initiatives within the existing customer base.

• Ensure accurate visibility and forecasting of the CRM pipeline.

• Keep abreast of the competitive landscape and market trends.

• Meet and surpass assigned revenue goals across the territory.

• Function with ownership, accountability, and independence within the designated territory.

⛳️ Requirements

• Demonstrated success in achieving or exceeding sales objectives in enterprise or commercial technology sales settings.

• Experience in managing complex sales cycles that involve multiple stakeholders.

• Strong knowledge of cybersecurity or enterprise IT principles.

• Capability to discuss technical subjects with customer stakeholders.

• Ability to comprehend and articulate solution architectures at a high level.

• Excellent relationship-building and executive communication skills.

• Experience working with channel partners and indirect sales frameworks.

• Strong business insight and the ability to convey value propositions aligned with customer outcomes.

• Self-driven with the ability to work independently in a fast-paced setting.

• Exceptional organizational, forecasting, and pipeline management abilities.

• Familiarity with CRM tools and structured sales methodologies.

• Willingness or ability to travel as necessary for customer and partner engagement.

🏝️ Benefits

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

• Flexible work hours

• Family-friendly benefits

• Social programs