Senior Enterprise Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Sustain and enhance revenue for a portfolio of clients through renewals, expansions, and upsells.

• Build trusted relationships with customer stakeholders to comprehend their business objectives, requirements, and risks.

• Implement a consistent sales methodology such as MEDDPICC to document and progress opportunities.

• Advise customers on new features and product offerings to stimulate upsell revenue.

• Present new product offerings and enhancements effectively.

• Establish and manage structured sequences of events for customer opportunities through precise pipeline management.

• Oversee the complete sales cycle for upsell and expansion opportunities.

• Maintain comprehensive customer and prospect records in Salesforce.

• Collaborate with Customer Success Managers to enhance platform engagement, assess program changes, and identify expansion opportunities.

• Take ownership of closing revenue as the Senior Enterprise Account Manager.

• Willingness to travel up to 25% for customer meetings, onsite visits, and team events.

⛳️ Requirements

• A minimum of 5 years in a customer-facing, quota-carrying role such as Account Executive or Account Manager.

• At least 3 years of experience focused on large-scale enterprise accounts, primarily responsible for significant revenue growth.

• Proven experience in selling subscription-based software, including recurring revenue, renewals, and account expansion.

• Demonstrated success in exceeding quotas, closing six-figure deals, and managing contract renewals.

• Ability to navigate the full sales cycle: discovery, qualification, value presentations, objection resolution, negotiations, contracting, and closing.

• Experience in engaging with multiple decision-makers across various customer departments.

• Training and hands-on experience with sales methodologies such as Challenger, Sandler, MEDDPICC, or others.

• High emotional intelligence and empathy.

• Exceptional written, verbal, communication, and presentation skills.

• Capability to thrive and perform in a fast-paced environment.

• Strong multitasking, organizational, and project management abilities; keen attention to detail.

• Ability to understand and articulate technical concepts and develop solutions.

• Willingness and ability to travel up to 25% for customer meetings, onsite visits, and team events.

• Proficiency in MS Office, Salesforce, Gong, Outreach, and HighSpot.

• Experience in selling fleet management technology and/or familiarity with Motus is a plus.

🏝️ Benefits

• Medical Insurance, Dental Insurance, Vision Insurance (effective day one).

• Open Paid Time Off.

• Flexible Spending Accounts & Health Savings Accounts.

• Motus-Fidelity 401K Plan.

• Company-paid Short/Long-term Disability & Basic Life Insurance Plans.

• Family Planning and Parenting Support Benefits through Maven.

• $1000 Home Office Reimbursement Program.

• $2000 Internal Referral Program.

• WorkAnywhere Reimbursement for Internet and Cellular Costs.

• 16 weeks maternity and adoption leave.

• 12 weeks paternity leave.

• Employee assistance program.

• Employer contribution to medical, dental, and vision insurance.

• 401k program with company match.

• Dynamic learning sessions, strategic training, and Employee Resource Groups.