Senior Enterprise Account Executive, Tax & Trade – DACH

This is a fully remote position, open to applicants in Germany.

📋 Description

• Establish and nurture robust, long-term relationships with designated accounts.

• Act as the main contact for clients, understanding their needs, objectives, and challenges.

• Formulate and implement sales strategies tailored to specific accounts.

• Identify opportunities for upselling and cross-selling within current accounts.

• Acquire new clientele within the designated territory or industry sector.

• Achieve or surpass sales targets and revenue objectives.

• Develop and maintain comprehensive account plans, outlining both short- and long-term goals.

• Create strategies to enhance product adoption and elevate customer value.

• Ensure timely renewal of current contracts and develop retention strategies for accounts at risk.

• Collaborate with Customer Success Managers to enhance client satisfaction and minimize churn.

• Design customized client solutions with input from product and industry experts.

• Develop persuasive proposals and presentations alongside solution consultants.

• Work with account coordinators and collaborate with Customer Success, Partnerships, legal, finance, product, and industry teams.

• Track industry trends, competitive landscape, and market opportunities.

• Provide customer and market insights to product teams.

• Maintain precise sales forecasts and pipeline data.

• Report on account status, opportunities, and challenges to leadership.

• Lead negotiations of contracts with clients.

• Stay informed about product knowledge and engage in training and development initiatives.

• Represent the customer perspective within the organization and resolve client issues.

• Share best practices and success stories with the account management team.

• Mentor junior team members and foster a positive team culture.

⛳️ Requirements

• Ability to comprehend customer needs, pain points, and objectives.

• Empathy for building strong customer relationships, trust, and rapport.

• Exceptional verbal and written communication abilities.

• Strong active listening skills.

• Capability to negotiate and finalize deals while ensuring a positive customer experience.

• Familiarity with software and AI technology products and services.

• Ability to grasp technical requirements and pinpoint upselling/cross-selling opportunities.

• Proven experience in sales and account management with a history of achieving or exceeding targets.

• Skill in identifying sales opportunities in both new and existing accounts and formulating pursuit strategies.

• Ability to manage multiple accounts, prioritize tasks, and meet deadlines.

• Proficiency in developing and executing strategic account plans.

• Understanding of the company’s goals, products, and services.

• Capability to analyze customer data, sales metrics, and market trends.

• Ability to leverage data to build business cases and convey value to customers.

• Effective time management and organizational skills.

• Ability to collaborate with sales engineering, customer success, marketing, product, partnerships, legal, and finance teams.

• Adaptability to evolving customer needs, market trends, and company priorities.

• Strong motivation to meet or exceed sales, renewal, and customer acquisition goals.

• Commitment to continuous learning and professional development.

🏝️ Benefits

• Flexible work arrangements, allowing work from anywhere for up to 8 weeks per year.

• Flexible vacation policy.

• Two company-wide Mental Health Days off.

• Access to the Headspace app.

• Retirement savings options.

• Tuition reimbursement program.

• Employee incentive initiatives.

• Resources focused on mental, physical, and financial wellbeing.

• Two paid volunteer days off annually.

• Opportunities to participate in pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Career development and growth programs, including Grow My Way programming.

• Opportunities for professional learning and skill development.

• Policies supporting flexible work-life balance.

• A culture of inclusion and belonging.