Senior Employee Relations Specialist

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Provide specialized advice and support to managers and staff regarding intricate employee relations issues, such as conflict resolution, disciplinary actions, and performance management.

• Perform comprehensive investigations into employee complaints and grievances.

• Work in partnership with HR and legal teams to address employee relations issues.

• Stay updated on labor laws and regulations to ensure compliance.

• Promote effective communication between employees and management to resolve concerns and enhance workplace morale.

• Create training materials, tools, templates, processes, and resources for the Employee Relations Center of Excellence (ER COE) function.

• Utilize the ER Case Management system to document and monitor case notes.

• Train HR Business Partners on the case management system, allocate cases, and oversee their progress.

• Identify solutions that align with business objectives while mitigating company risks.

• Assist employees and managers in resolving conflicts and issues.

• Advise managers on complicated performance management topics, including Performance Improvement Plans (PIPs), exit strategies, and involuntary separations.

• Track trends and suggest corrective actions.

• Contribute to engagement initiatives and solutions.

• Develop and enhance company-wide HR policies and provide consultation on non-HR policies.

• Document and manage employee relations investigations utilizing case management tools.

• Keep abreast of labor laws and employee relations practices across various regions and countries.

• Support the formulation of policies and procedures that foster positive employer-employee relationships and enhance employee engagement.

• Assist with inquiries regarding misconduct, harassment, discrimination, and other complex employee relations matters.

• Travel occasionally to InnovAge locations and between local worksites; overnight travel may be necessary.

• Carry out other duties as assigned or requested.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.

• At least 5 years of experience in employee relations or a similar HR role.

• Demonstrated success in managing complex employee relations issues.

• Extensive knowledge of labor laws and regulations.

• Exceptional interpersonal and communication abilities.

• Capable of conducting thorough and impartial investigations.

• Expertise in conflict resolution and performance management.

• Strong analytical skills to assess employee relations metrics and trends.

• Experience in designing and implementing training programs.

• Ability to collaborate effectively with HR and legal teams.

• Preferred: Advanced degree (MBA, Master’s in HR, MPA, etc.).

• Preferred: SHRM-SCP or SPHR certification.

• Florida applicants must undergo a background screening through the Florida Care Provider Background Screening Clearinghouse.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Short- and long-term disability insurance.

• Life insurance and Accidental Death & Dismemberment (AD&D) coverage.

• Supplemental life insurance options.

• Flexible spending accounts.

• 401(k) retirement savings plan with company matching.

• Paid time off.

• Company-paid holidays.

• Commitment to equal opportunity and affirmative action in the workplace.

• Patient-centered care model.

• Occasional travel opportunities to other InnovAge locations.