Senior Ecommerce Manager

This is a fully remote position, open to applicants in California, +6 more states.

📋 Description

• Oversee the overall performance of partner ecommerce websites.

• Regularly meet with partners, manage partner relationships, and handle ad hoc requests.

• Utilize analytics to influence purchasing, stock management, and merchandising decisions.

• Enhance customer journeys and optimize conversion rates by collaborating with design and development teams.

• Maximize revenue through the management of products, categories, and marketing campaigns.

• Act as the internal representative for partners while maintaining brand integrity.

• Lead product stakeholders in producing accurate product photography and descriptions.

• Ensure that website layouts and content adhere to partner brand guidelines and industry best practices.

• Secure necessary approvals from internal teams and partners.

• Monitor website performance and establish and refine KPIs.

• Manage website optimization strategies, audience targeting, online use cases, and their execution.

• Support PPC, SEO, display advertising, affiliate marketing, and push marketing initiatives.

• Validate testing for new changes prior to live implementation.

• Perform additional duties and projects as assigned by the Ecommerce Trading Director.

⛳️ Requirements

• A minimum of 5 years of ecommerce operations experience managing multiple retail websites, preferably on Shopify.

• Experience in the sports, entertainment, or licensed goods industries is preferred.

• A Bachelor's degree or an equivalent combination of education and relevant experience.

• Proficiency in Shopify and advanced analytics platforms.

• A deep understanding of shopping cart optimization and customer funnel analysis.

• Ability to lead product and merchandising decisions by quantifying their impact on the bottom line.

• Ability to influence and align both internal and external partners at all levels on data-driven strategies.

• Strong written and verbal communication skills.

• Detail-oriented and organized project manager capable of managing multiple concurrent workstreams.

• Familiarity with UX methodologies and website management platforms.

• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

• Availability for occasional extended hours, including nights, weekends, and holidays, as required by business needs.

• Ability to collaborate in a team environment with internal and external stakeholders across international platforms and countries.

• Willingness to travel up to 10%.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Paid vacation.

• 401k plan.