Senior eCommerce Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assume responsibility for the P&L, sales performance, profitability, and overall business strategy for a portfolio of high-value client accounts.

• Create and implement annual and quarterly business plans aimed at driving revenue growth and expanding market share.

• Act as the primary strategic advisor to clients, providing data-driven business solutions.

• Establish executive-level relationships with client stakeholders and retail partners.

• Discover new business opportunities within existing accounts and through the acquisition of new clients.

• Manage operations on Amazon Vendor Central, Seller Central, Walmart Marketplace, Wayfair, and other e-commerce platforms.

• Formulate strategies for pricing, promotions, product assortment, and content.

• Keep track of business metrics, market trends, competitive activities, and category performance.

• Lead negotiations with retailers, promotional planning, forecasting, and inventory management.

• Oversee content optimization and manage the digital shelf effectively.

• Conduct client business reviews, quarterly planning sessions, and executive presentations.

• Collaborate with teams across merchandising, content, marketing, operations, analytics, and retailer support.

• Mentor junior account managers and contribute to the development of the team.

• Suggest and implement process enhancements.

• Analyze sales trends, profitability, inventory levels, and performance metrics.

• Prepare executive-level reports, KPI dashboards, and business reviews.

• Utilize data and insights to influence client strategies and identify opportunities for continuous improvement.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, Finance, Analytics, Statistics, Computer Science, or a related field.

• Over 5 years of experience in e-commerce account management.

• At least 5 years of experience with Amazon Vendor Central and/or Seller Central is required.

• Proven success in managing large or strategic client accounts and driving revenue growth.

• Preferred experience with Walmart.com, Wayfair, Target Plus, Home Depot, Lowe's, Overstock, or other major online marketplaces.

• Strong grasp of digital marketing, e-commerce merchandising, content strategy, and online retail operations.

• Previous experience in leading client business reviews and delivering executive presentations.

• Strong capabilities in strategic thinking and business planning.

• Ability to manage complex client relationships and influence key decision-makers.

• Excellent skills in presentation, communication, and negotiation.

• Strong financial acumen and familiarity with account profitability and P&L.

• Advanced analytical skills with the ability to convert data into actionable insights.

• Exceptional organizational and project management abilities.

• Capability to thrive in a fast-paced, entrepreneurial setting.

• Advanced proficiency in Microsoft Excel and the Microsoft Office Suite.

• Self-motivated with a strong sense of ownership and accountability.

🏝️ Benefits

• Competitive compensation.

• Incentive compensation program.

• Comprehensive medical, dental, and vision benefits.

• 401(k) with company match.

• Paid time off (PTO) and paid holidays.

• Voluntary life and disability insurance.

• Flexible remote work environment.

• Opportunities for career growth and advancement.

• Potential to progress into leadership roles and expanded account responsibilities.