Account Manager – North Central

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the dedicated Account Manager for a designated Account Executive, assisting in the maintenance and expansion of business within assigned accounts.

• Address customer inquiries promptly and facilitate their resolution.

• Function as a connection point among customers, vendors, and GuidePoint resources.

• Cultivate and retain knowledge of products, industry standards, vendor resources, and GuidePoint Security services.

• Build and sustain relationships with key vendors and customers of the Account Executive.

• Utilize vendor resources and relationships to enhance customer value.

• Increase call frequency and customer interactions for the Account Executive’s clientele.

• Manage open opportunities within existing accounts with guidance from the Account Executive.

• Identify potential opportunities for growth with both customers and vendors.

• Represent the Account Executive at customer meetings as necessary.

• Facilitate the closure of renewal, upsell, and new sales cycles with guidance from the Account Executive.

• Assist with upcoming renewals and pinpoint upsell opportunities.

• Promote marketing communications to the account base with strategic follow-up.

• Drive and sell GuidePoint Security Professional Services engagements.

• Aid in forecast management and internal strategic reporting.

• Utilize Salesforce.com to generate quotes and monitor open and renewal opportunities as needed.

• Carry out other assigned responsibilities.

⛳️ Requirements

• Proven track record in Inside Sales with experience in cybersecurity is mandatory.

• Demonstrated capability to multitask, maintain exceptional attention to detail, and fulfill commitments.

• A consistently positive attitude, a strong results-oriented mindset, and the ability to navigate ambiguity within a team-oriented environment.

• Excellent written and verbal communication skills, with the ability to convey information clearly and succinctly through email, phone, and written documents.

• Proficiency with Salesforce.com and Microsoft Office is essential.

• Flexibility in work schedule is a requirement.

• A demonstrated eagerness to learn and utilize AI-enabled tools.

• Sedentary work is involved.

• Significant movement of the wrists, hands, and/or fingers for at least 8 hours a day is required.

• Close visual acuity is necessary for viewing computer terminals and/or extensive reading for a minimum of 8 hours daily.

🏝️ Benefits

• Primarily remote workforce (U.S. based only; some travel may be necessary for specific roles, on-site work may be required for Federal positions).

• Group Medical Insurance options: Zero Deductible PPO Plan; GuidePoint covers 90% of employee premiums and 70% for family plans, or High Deductible Health Plan with HSA; GuidePoint pays 100% of employee premiums and 75% for family plans.

• HSA contributions of $850 per employee annually or $1,750 per family annually, distributed in four equal quarterly installments.

• Group Dental Insurance; GuidePoint pays 100% of employee premiums and 75% for family plans.

• 12 corporate holidays.

• Flexible Time Off (FTO) program.

• Healthy mobile phone and home internet allowance.

• Eligibility for retirement plan after 2 months at open enrollment.

• Pet Benefit Option.

• Up to 25% travel.