Senior Dynamics 365 Functional Consultant – Solution Advisory, Presales

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Facilitate discovery workshops involving executives, business leaders, and operational teams.

• Comprehend customer goals, processes, challenges, existing systems, and reporting needs.

• Convert requirements into future-state processes and propose suitable Dynamics 365 functionalities.

• Perform fit-gap assessments to pinpoint justified extensions or integrations.

• Establish phased implementation roadmaps.

• Collaborate with specialists and technical architects regarding integration, security, and data migration needs.

• Create statements of work that outline deliverables, assumptions, exclusions, responsibilities, and acceptance criteria.

• Divide projects into workstreams and estimate functional effort.

• Identify risks, dependencies, resource needs, costs, and timeline elements.

• Suggest implementation phases that balance value, budget, and capacity.

• Ensure seamless transition from sales to delivery.

• Partner with sales to qualify opportunities and evaluate solution fit.

• Conduct executive presentations and customized Dynamics 365 demonstrations.

• Articulate solution value, address inquiries, manage objections, and communicate trade-offs.

• Contribute to proposals, RFP responses, presentations, and customer workshops.

• Maintain reusable demo environments, scripts, and scenarios.

• Assist in licensing discussions with licensing specialists.

• Collaborate with marketing on one-pagers, presentations, webinars, demo videos, and campaign materials.

• Present at customer events, partner sessions, and webinars.

• Develop repeatable assessments, implementation packages, and industry-specific offerings.

• Integrate customer insights into AIM’s service development process.

• Support functional design, configuration, testing, training, and adoption as needed.

• Ensure continuity between proposed solutions and implementation.

• Address functional queries and evaluate change requests during delivery.

• Mentor junior consultants and enhance discovery, documentation, and demonstration standards.

⛳️ Requirements

• Typically requires 5+ years of functional consulting experience with Dynamics 365.

• Multiple completed implementations of Dynamics 365.

• Ideally, experience spanning both ERP and CRM domains.

• In-depth hands-on knowledge in at least one core area of Dynamics 365: Business Central, Finance and Supply Chain Management, Sales, Customer Service, Field Service, or Project Operations.

• Capability to lead discovery across interconnected business processes and scope cross-application solutions.

• Experience in leading discovery workshops, fit-gap assessments, tailored demonstrations, and project scoping.

• Strong understanding of business processes within the primary area of expertise.

• Proficient in producing requirements, process maps, functional designs, proposals, and statements of work.

• Familiarity with Power Platform, automation, analytics, and integrations within Dynamics 365 solutions.

• Ability to work autonomously as well as collaboratively with sales, technical, delivery, and marketing teams.

• Executive presence and credibility with senior decision-makers.

• Ability to communicate complex business and technology concepts clearly.

• Competence in delivering compelling, customer-specific demonstrations.

• Strong facilitation skills and audience awareness.

• Persuasive business writing abilities.

• Commercial acumen and the ability to articulate value, address objections, and set realistic expectations.

• Preparedness to deliver a brief solution presentation or demonstration and discuss scoping during the interview.

• Experience preferred within a Microsoft partner or consulting organization.

• Relevant Microsoft certifications are a plus.

• Experience with legacy ERP or CRM migrations is preferred.

• Familiarity with Microsoft Fabric, Copilot, and agent-based business scenarios is advantageous.

• Experience in developing packaged services, industry solutions, or marketing content is preferred.

• Background in finance, accounting, supply chain, professional services, or customer operations is desirable.

🏝️ Benefits

• Remote work arrangement.

• Full-time employment.