Senior Director, Sales and Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and further expand Omada Health’s Sales and Revenue Operations function.

• Design, optimize, and enhance the performance of the GTM operating system, encompassing data/insights, processes, and technology.

• Supervise Sales Operations, Customer Success Operations, and channel operations teams.

• Direct Revenue Operations strategy for Employer Sales, Customer Success, Health Plan Sales, and Partnerships.

• Spearhead annual roadmap planning and strategic initiatives in alignment with company objectives.

• Oversee sales-force productivity strategy, including quota management, pipeline management, process optimization, and sales compensation plan design and administration.

• Develop methodologies for forecasting and pipeline management.

• Create process-improvement roadmaps and system/tool enhancements for data-driven productivity insights across the B2B2C customer journey.

• Cultivate relationships across Sales, Customer Success, Alliances, and Marketing.

• Collaborate with senior leadership to refine sales processes and implement new initiatives.

• Guide sales compensation strategy alongside People Operations and Finance; manage the annual compensation cycle, compensation committee, and governance.

• Lead Commercial roadmap planning and integrate forecasting and budgeting with wider company processes.

• Support AI transformation initiatives across commercial operations.

• Lead, coach, and develop the Revenue Operations team and contribute to the Commercial Operations senior leadership team.

• Report directly to the VP of Commercial Operations.

⛳️ Requirements

• Bachelor’s degree in Business, Engineering, or a related field is required; a Master of Business Administration (MBA) or equivalent is preferred.

• 12-15 years of progressive experience in sales operations, revenue operations, or finance, with an emphasis on optimizing revenue generation activities, ideally in health tech.

• Proficient in sales forecasting, pipeline analysis, and delivering actionable reporting and analytics.

• Skilled in Salesforce products and various sales productivity tools; capable of leveraging technology to enhance sales force efficiency.

• Proven leadership abilities with a successful history of building high-performing teams and fostering a culture of accountability and excellence.

• Exceptional communication and interpersonal skills, with the capacity to engage and influence senior leadership and cross-functional teams.

• Strategic thinker with a strong aptitude for deriving insights from diverse data sources and operational feedback to inform strategic decisions.

• Demonstrated ability to leverage curiosity to identify and drive innovative solutions and strategic insights, proactively seeking new opportunities and challenges to optimize revenue operations and meet organizational goals.

• Experience in preparing and scaling a company toward an IPO is a distinct advantage.

• Hands-on management style, adept at navigating complex challenges and steering the organization towards achieving ambitious goals.

• Familiarity with a complex B2B2C GTM environment.

• Customer-centric mindset with hands-on sales experience is a plus.

🏝️ Benefits

• Competitive salary with a generous annual cash bonus.

• Equity grants.

• Employee stock purchasing plan (ESPP).

• Remote-first work from home culture.

• Flexible Time Off to help you rest, recharge, and connect with loved ones.

• Generous parental leave.

• Health, dental, and vision insurance (with above-market employer contributions).

• 401k retirement savings plan.

• Lifestyle Spending Account (LSA).

• Mental Health Support Solutions.