Senior Director, Restaurant Sales and Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead revenue enhancement, customer acquisition, and account retention for the US Growth business while holding full P&L accountability.

• Cultivate, guide, and support a high-achieving, geographically dispersed team of Directors and District Managers overseeing pre- and post-sales teams within a hybrid sales framework.

• Identify and implement technology-driven innovations aimed at enhancing the sales process and customer experience from pre-sale to post-sale.

• Collaborate with Product, Marketing, Finance, and Operations to shape corporate initiatives and pricing strategies.

• Leverage data analysis and sales modeling to derive insights, optimize resource distribution, and adjust tactical plans for scalable growth.

• Act as the organization’s representative and primary escalation point for high-value accounts, establishing the company as an industry leader.

• Function as a strategic cross-functional leader, expanding and sustaining OpenTable’s restaurant network in US growth markets.

• Partner with the executive team to influence pricing strategies and corporate initiatives.

⛳️ Requirements

• Over 10 years of sales leadership experience as a Senior Director or Director, with a history of building and leading business development teams or managing business units.

• A proven history of consistent sales achievements in managing complex, high-value sales cycles with key or national accounts within a dynamic technology, SaaS, or start-up setting.

• In-depth knowledge of the restaurant sector and customer trends.

• Capability to convert market dynamics into actionable business strategies.

• Advanced analytical abilities and strategic thinking skills.

• Proven expertise in data-driven decision modeling, financial forecasting, and P&L management.

• Exceptional written and verbal communication skills.

• Proficiency in managing multiple time-sensitive projects simultaneously.

• Willingness to travel 30-50% across US markets.

• An MBA or equivalent practical experience is preferred.

• A knack for leading with an entrepreneurial mindset while nurturing a positive, autonomous, and accountable team culture is preferred.

• Experience working in unstructured environments while focusing on continuous improvement and operational scaling is preferred.

• High emotional intelligence and adaptability to resolve conflicts, motivate teams, and drive cross-functional alignment is preferred.

🏝️ Benefits

• Work remotely (almost) anywhere for up to 20 days per year.

• Company-sponsored therapy sessions through SpringHealth.

• Company-funded subscription to Headspace.

• One week off annually for the entire company.

• Paid parental leave.

• Generous vacation time, including time off for your birthday.

• Paid time for volunteering.

• Development Dollars for professional growth.

• Leadership development opportunities.

• Access to thousands of on-demand e-learning courses.

• Travel discounts.

• Employee Resource Groups for community and support.

• Competitive retirement and health plans.

• Quarterly sales bonuses.

• Eligibility for equity grants.

• Comprehensive health benefits.

• Flexible spending accounts.

• Retirement benefits.

• Life insurance coverage.

• Paid time off, encompassing PTO, paid sick leave, medical leave, bereavement leave, floating holidays, and paid holidays.

• Parental leave benefits.