Senior Director, Partner Technical Managers – Americas

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, mentor, and develop a distributed team of Americas Partner Technical Managers and their managers.

• Establish the operational model for the function, encompassing coverage, segmentation, and engagement guidelines.

• Transition the team from a reactive support approach to a proactive, outcome-driven strategy.

• Create scalable partner practices utilizing service intellectual property and a defensible profit and loss structure.

• Develop practice blueprints in areas such as AI and data platforms, Data Intelligence, Enterprise Data Cloud, cyber resilience, virtualization consolidation, Portworx, and Evergreen//One.

• Define graduation criteria for practices and align tiers, certifications, and incentives with achievements.

• Hold Partner Technical Managers accountable for pipeline generated through partners.

• Institutionalize partner-led PVRs, install-base and displacement strategies, along with EDC and AI readiness evaluations.

• Expand the population of Partner SE Champions, gauged by the opportunities created and won.

• Manage strategic partners as named, multi-year franchise accounts with collaborative technical business plans and investment strategies.

• Cultivate relationships with partner CTOs and practice leaders.

• Extend the franchise model to service providers and Managed Service Providers (MSPs).

• Revamp PTM metrics to focus on capabilities and outcomes.

• Develop a reliable leadership dashboard in collaboration with Partner Operations.

• Position PTMs as coordinators of Everpure’s broader technical expertise.

• Assist in scaling the Partner Helpdesk and leverage field data to pinpoint enablement gaps.

• Represent Everpure in discussions with partner executives, at events, and in leadership forums across the Americas.

• Collaborate with Channel Sales, PAMs, District SE leadership, and Global Partner Programs on cohesive partner strategies.

• Articulate Everpure’s Data Primacy and Enterprise Data Cloud narrative.

⛳️ Requirements

• Over 12 years of experience in pre-sales, systems engineering, partner technical, or channel leadership, including experience in leading other leaders.

• Proven track record of transforming a technical function through a new operational model, metrics, and expectations.

• Ability to lead by influence across Sales, Channel, Product, Services, and Marketing without direct authority.

• Skilled in building consensus among partner executives.

• Strong understanding of channel economics, including reseller, GSI, distribution, service provider, and MSP models.

• Experience in developing partner practices or service offerings, preferably including as-a-service and managed services.

• History of driving partner-originated pipeline and ensuring team accountability.

• Established senior relationships within the Americas partner ecosystem are highly desirable.

• Expertise in block, file and object storage, unstructured data at scale, hybrid and cloud data services, Kubernetes, and storage-as-a-service models.

• Practical knowledge of the AI data pipeline, data governance, and data classification.

• Proficient understanding of cyber resilience, virtualization migration trends, and the competitive landscape.

• Strong executive presence in discussions with partner CTOs and during architecture whiteboarding sessions.

• Data-informed approach and capability to measure before scaling.

• Ability to excel in uncertain and fast-paced environments, prioritize effectively, and make sound decisions.

• Enthusiasm for developing both individuals and businesses.

🏝️ Benefits

• Incentive pay and/or equity options may be available.

• Flexible time off policy.

• Access to wellness resources.

• Company-sponsored team-building events.

• Support for growth and professional development.

• Participation in Employee Resource Groups.

• Accommodations during the hiring process for candidates with disabilities.