Senior Director, Operations Business Partner, Global Expansion

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the dedicated operations partner for Autodesk Global Expansion, being the primary point of accountability for operations.

• Identify and address significant operational and business challenges across various systems, functions, and organizational boundaries.

• Serve as the main liaison with Autodesk’s Sales Operations team.

• Collaborate closely with senior leadership in Global Expansion Sales.

• Grasp sales processes, identify execution gaps, and recognize ground-level friction points.

• Diagnose operational issues, engage field stakeholders, formulate recommendations, and implement solutions.

• Detect systemic problems through field conversations, business performance metrics, and feedback from stakeholders, and take action accordingly.

• Transform unclear problems into specific, manageable questions and align senior stakeholders toward solutions.

• Build, lead, and nurture a high-performing team of Operations Business Partners that support geo-based Sales Expansion VPs.

• Manage operational issues comprehensively and coordinate with Strategy & Operations, Marketing, Customer Success, and Finance as necessary.

• Establish and maintain operational rhythms, including status reviews, escalation processes, issue tracking, and channels for field feedback.

• Develop business cases for proposed changes, rigorously test the logic, align cross-functional stakeholders, and present recommendations.

• Prioritize requests aligned with enterprise objectives and challenge those that do not fit this alignment.

• Advocate for the Global Expansion field perspective during annual planning, segmentation design, adjustments to coverage models, and policy creation.

• Analyze systemic field trends to shape Strategy & Operations program development and resource allocation.

• Prepare and present operational context and narratives during leadership reviews.

⛳️ Requirements

• Over 10 years of experience in Sales Operations, Business Operations, or a similar business partner role within an enterprise technology company.

• Experience directly supporting VP and SVP-level Sales leaders in an embedded, field-facing role.

• Comprehensive understanding of at least one sales motion: enterprise sales, Global Expansion, expansion, or commercial/emerging business.

• Strong problem-solving skills; capable of diagnosing friction points, identifying root causes, and facilitating cross-functional resolutions.

• Experience with top-tier consulting firms (McKinsey, Bain, BCG) or equivalent in-house strategy expertise is a significant advantage.

• Proficient in Salesforce and relevant sales and operational tools.

• Comfortable working with data to ask the right questions and recognize discrepancies in numbers.

• Ability to execute tasks effectively without direct authority across Strategy & Operations, Marketing, Customer Success, and Finance.

• Capable of making decisions, taking ownership, and acting swiftly within complex organizations.

• Excellent communication skills; able to convey operational complexities into straightforward recommendations for field leaders and central operations teams.

🏝️ Benefits

• Potential inclusion of annual cash bonuses as part of the compensation package.

• Commissions may be part of the compensation for sales positions.

• Stock grants could be included in the compensation offering.

• Comprehensive benefits package available.

• In-person onboarding and/or in-person ID verification may be necessary.