Senior Director, Omnichannel Experience Solutions, Pharma Ad Agency Experience Required

This is a fully remote position, open to applicants in New York.

📋 Description

• Supervise and guide the development and implementation of strategic digital products and solutions.

• Ensure that targeted business outcomes are in line with EVERSANA’s digital growth strategy.

• Engage with senior executives to provide updates on initiative status and performance metrics.

• Collaborate with EVERSANA ESS, agency account managers, commercial marketing, and new business teams.

• Direct the EVERSANA ESS Sales & Marketing strategy.

• Assist in preparing pitches and presentations for new business opportunities.

• Lead Affinity Marketplace SOW Addendums and support Affinity data collaborations.

• Manage the Omnichannel Advisory Council and cultivate customer interactions.

• Conduct interviews with members, synthesize their feedback, and plan events accordingly.

• Coordinate with third-party media vendors and internal media teams.

• Contribute to the product roadmap for the omnichannel engine.

• Support standard operating procedures for product implementation and transition.

• Define project approaches and strategies for omnichannel initiatives.

• Oversee work plans and timelines, communicating any changes as necessary.

• Lead program-level priorities and milestones while managing both internal and external resources.

• Establish strategic direction, develop teams, manage budgets and resources, and maintain relationships with stakeholders.

• Represent the organization at industry events and spearhead community and sustainability initiatives.

⛳️ Requirements

• Bachelor’s degree in a technical or business-related field.

• Over 18 years of experience in product leadership/management for digital products and/or technology-driven solutions.

• More than 10 years of experience in traditional project/program management, including oversight of project managers.

• Proficient in working with Agile teams and implementing Agile frameworks; some projects may follow a hybrid approach.

• Over 10 years of experience managing large-scale, cross-functional, and global project teams.

• Exceptional interpersonal, negotiation, written, and verbal communication skills.

• A collaborative work style.

• Strong organizational abilities, capable of managing multiple assignments while maintaining confidentiality and producing timely reports.

• Proficient in problem definition, data collection, fact establishment, and drawing valid conclusions.

• Ability to interpret technical instructions and manage both abstract and concrete variables.

• Proficient in Microsoft Office, including Word, Excel, PowerPoint, and web browsers.

• Willingness to travel up to 10% of the time.

• Ability to commit to a 40-hour work week.

🏝️ Benefits

• Option for remote work.

• Competitive salary.

• Comprehensive benefits package.

• Reasonable accommodations provided during the hiring process.