Director, Per Diem

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the growth and effectiveness of healthcare staffing within the Per Diem division.

• Oversee complete operational processes, which include recruitment, developing talent pipelines, managing accounts, cultivating new business opportunities, and enhancing overall team performance.

• Create and implement sales, recruitment, and expansion strategies aimed at meeting revenue and profit objectives.

• Recruit, mentor, and supervise recruiters and account managers.

• Foster a culture of accountability within the team.

• Manage client retention efforts and develop healthcare provider pipelines.

• Ensure recruitment aligns with client needs.

• Set and track key performance indicators (KPIs), such as placements, fill rates, and gross profit.

• Recognize performance deficiencies and drive improvements.

• Collaborate with HR, Compliance, Finance, and Marketing to optimize processes and enhance workflow scalability.

• Lead the Per Diem team and oversee related work processes.

• Define performance standards and monitor the performance and development objectives of staff.

• Delegate responsibilities, set goals, prioritize tasks, and conduct annual performance evaluations.

• Fulfill supervisory duties in line with organizational policies and protocols.

• Perform other assigned tasks as necessary.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Minimum of 4 years of experience in the healthcare staffing industry.

• Demonstrated success in managing staffing operations, sales, recruitment, and account management teams.

• Proven ability to cultivate and maintain effective working relationships with cross-functional colleagues.

• Comprehensive understanding of profit margins and healthcare industry trends.

• Data-driven decision-making skills utilizing CRM/ATS systems.

• Exceptional communication, negotiation, and relationship-building skills.

• Ability to function effectively in a fast-paced and intricate environment while maintaining urgency.

• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

• A college degree is preferred but not essential.

• Acceptable combination of education, training, and experience.

• Experience in managing recruiting personnel, including coaching, conducting performance reviews, problem-solving, ensuring process compliance, and reporting in Provider Services.

🏝️ Benefits

• Variable bonus plan.

• Medical insurance coverage.

• Dental insurance options.

• Vision insurance plans.

• Life insurance policy.

• Long-Term Disability insurance.

• Short-Term Disability insurance.

• Accident insurance coverage.

• Critical Illness insurance.

• Legal assistance services.

• Identity protection services.

• Pet insurance options.

• Retirement plan with employer matching contributions.

• Generous vacation policy.

• 8.5 paid holidays per year.