Director, Per Diem

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the development and effectiveness of healthcare staffing within the Per Diem division.

• Manage end-to-end operations, which include recruitment, talent pipelines, account management, business development, and overall team performance.

• Formulate and implement sales, recruitment, and growth strategies to meet revenue and profit objectives.

• Recruit, mentor, and supervise recruiters and account managers.

• Foster a culture of accountability throughout the team.

• Supervise client retention efforts and develop healthcare provider pipelines.

• Align recruitment activities with client requirements.

• Set up and track KPIs, including placements, fill rates, and gross profit.

• Identify gaps in processes and drive results to improve efficiency.

• Collaborate with HR, Compliance, Finance, and Marketing to enhance processes and scale workflows.

• Lead the Per Diem team and manage relevant work processes.

• Define performance standards and track staff performance and development objectives.

• Delegate responsibilities, set goals, establish priorities, and conduct annual performance reviews.

• Fulfill supervisory duties in accordance with organizational guidelines and procedures.

• Perform additional tasks as required.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A minimum of 4 years of experience in the healthcare staffing industry.

• Demonstrated success in managing staffing operations, sales, recruitment, and account management teams.

• Strong ability to build and maintain effective working relationships with cross-functional colleagues.

• In-depth knowledge of profit margins, healthcare trends, and data-driven decision-making using CRM/ATS systems.

• Exceptional communication, negotiation, and relationship-building skills in a dynamic environment.

• Capability to thrive in a fast-paced and complex setting while maintaining a sense of urgency.

• Proficient in Microsoft Office Outlook, Word, and Excel.

• A college degree is preferred but not mandatory.

• Acceptable combination of education, training, and experience will be considered.

• Experience in managing recruiting staff, which includes coaching, performance evaluations, problem resolution, process compliance, and reporting in Provider Services.

🏝️ Benefits

• Variable bonus plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Long-Term Disability coverage.

• Short-Term Disability coverage.

• Accident coverage.

• Critical Illness coverage.

• Legal Assistance.

• Identity Protection.

• Pet Coverage.

• Retirement Plan with Employer Match.

• Generous vacation plan.

• 8.5 paid holidays.