Senior Director, New Franchise Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the initiation process for new franchise partners from the signing of agreements to launch, ramp-up, and stabilization of operations.

• Create and oversee launch strategies, timelines, key milestones, and readiness initiatives.

• Assist franchise partners in developing robust business plans and ensuring operational preparedness.

• Organize training, educational programs, and capability enhancement initiatives.

• Collaborate with Operations Excellence, Training, Clinical Quality, Sales, Marketing, Finance, Legal, IT, and Franchise Development teams.

• Cultivate trustworthy relationships and offer continuous guidance, coaching, and support to franchise partners.

• Enhance transition protocols and ensure a smooth transfer from franchise sales to operational management.

• Track launch milestones, training completion, partner satisfaction, time to launch, first revenue, and first-year outcomes.

• Drive ongoing improvement initiatives for launch processes, playbooks, and operational tools.

⛳️ Requirements

• Bachelor's degree in Business, Healthcare Administration, Franchise Management, Marketing, Operations, or a related field.

• At least 8 years of experience in franchising, multi-unit operations, business development, or a related area.

• A minimum of 5 years in a leadership role.

• Proven experience in launching, supporting, or managing franchise operations.

• Competence in leading complex projects, managing multiple priorities, and coordinating cross-functional teams.

• Strong skills in business planning and operational management.

• Experience in building relationships, influencing stakeholders, and achieving results without direct authority.

• Excellent communication, presentation, facilitation, coaching, and relationship-building abilities.

• Capability to analyze performance data, recognize risks and opportunities, and convert insights into actionable strategies.

• Strong organizational, problem-solving, and decision-making capabilities.

• Familiarity with franchise operations and relevant healthcare regulations, including those affecting Home Health, Hospice, Personal Care, and Medical Staffing.

• Preferred experience in healthcare franchising, home health, hospice, personal care, or healthcare staffing.

• Experience in supporting new franchise owners through the stages of startup, growth, and operational development is preferred.

🏝️ Benefits

• PTO

• Holiday pay

• Medical coverage

• Dental coverage

• Vision coverage

• 401(k) benefits

• Collaborative culture

• Meaningful impact through assisting franchise partners in launching and expanding their businesses