Senior Director, Network Administration and Governance

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee the administration, maintenance, and governance of operating rules for MoneyPass Group networks.

• Assist in managing rule compliance, governance, and operational objectives.

• Collaborate with teams in pricing and analytics, product management, strategy, legal, and leadership to update and implement operating rules.

• Inform internal and external stakeholders about updates to network operating rules.

• Supervise the MoneyPass Locator and enforce MoneyPass guidelines, including imposing fines or penalties for unresolved infractions.

• Manage Dispute and Arbitration rulings to ensure adherence to operational rules.

• Develop business-oriented content that clarifies complex network rules, requirements, and operational changes.

• Address issues, align priorities, and promote operational excellence among cross-functional teams.

• Advocate for AI adoption to enhance productivity and client experience through data-informed insights, automation, and innovation.

• Detect and implement process enhancements and automation opportunities.

• Revise operating rules in response to regulatory shifts, industry developments, corporate initiatives, and business priorities.

• Convert operating rules into actionable guidance for internal teams, external partners, clients, members, and participants.

• Remain informed about trends, terminology, and regulatory considerations within the payments industry.

⛳️ Requirements

• A Bachelor’s degree in business, finance, technology, or a related field is preferred; equivalent work experience may be accepted.

• Exceptional written and verbal communication abilities.

• Demonstrated experience in writing, editing, reviewing, and accurately disseminating critical business information.

• Strong attention to detail, quality, accuracy, and consistency in documentation and communications related to governance.

• Excellent project management and organizational skills.

• Capability to juggle multiple priorities, deadlines, and stakeholders simultaneously.

• Proven analytical and problem-solving capabilities.

• Proficient in interpreting data, identifying trends, and proposing effective solutions.

• Willingness to travel up to 10% of the time.

• This role is not available in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington.

• Must apply using your legal name.

• Must complete the step-by-step profile and submit a resume.

🏝️ Benefits

• Flexibility to work remotely.

• Opportunity to collaborate with a global leader in Fintech and payments.

• Chance to promote AI technologies and foster operational excellence.

• Commitment to equal opportunity employment.

• Support for reasonable accommodations for applicants with disabilities.