Senior Director, Marketing Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a subject matter expert for Adobe Experience Platform Real-Time CDP and associated Adobe products.

• Keep up-to-date with the evolving landscape of Adobe platforms and AI capabilities.

• Spearhead the creation of playbooks and documentation for scalable solutions.

• Develop accelerators, features, AI-driven workflows, and prompt-based tools to enhance customer value and improve pre-sales and delivery efficiency.

• Collaborate with platform partners on product roadmaps, feature exploration, development, and integrations.

• Provide guidance to clients on AI enablement strategies within the Adobe ecosystem.

• Facilitate the adoption of Adobe AI capabilities, including AI-assisted segmentation, predictive scoring, generative content workflows, and Brand Intelligence.

• Discover opportunities for agentic AI patterns, MCP integrations, and orchestrated AI workflows.

• Partner with client service and business development teams for pitches and subsequent projects.

• Strategize, design, and implement scalable customer data platform solutions.

• Share expertise through client presentations.

• Take ownership or co-ownership of SOW creation and commercial framing for AEP/RTCDP and CJA engagements.

• Conduct customer-facing workshops, demos, hands-on labs, AI showcases, and proof-of-concept engagements.

• Ensure seamless continuity from solution design through to delivery.

• Manage handoff protocols between pre-sales and delivery teams.

• Support initial delivery phases by clarifying ambiguities, validating architecture, and managing project scope.

• Provide domain expertise in areas including CDP, AEM content supply chain, digital marketing, data infrastructure, and applied AI.

• Advocate for and implement information security practices.

• Identify, evaluate, and report on information security risks.

• Assess data storage, processing, and transmission to ensure compliance with privacy regulations.

• Embed data protection throughout the information lifecycle.

⛳️ Requirements

• Over 10 years of experience in developing customer data and marketing technology solutions.

• Minimum of 3 years of experience with a digital-first, global delivery agency or consultancy.

• Excellent consultative and client-facing abilities.

• Practical experience with Adobe Experience Platform RTCDP, including schemas, data ingestion, identity resolution, and destination activation.

• Familiarity with AEP AI/ML capabilities, such as Customer AI, Attribution AI, and AEP AI Assistant.

• Knowledge of Adobe CX Enterprise and Agent Orchestrator, including Agent Composer, Brand, and Concierge.

• Hands-on experience with Adobe Tags and AEP WebSDK implementation.

• Working knowledge of Adobe Experience Platform products including RTCDP, CJA, AJO, and Mix Modeler, as well as related platforms like Target.

• Strong understanding of customer data platforms and modern data infrastructures such as Snowflake, Amazon Redshift, and Google BigQuery.

• Familiarity with generative AI and agentic AI concepts, including prompt engineering, RAG architectures, MCP integrations, and AI orchestration patterns.

• Adobe Experience Platform certification (RTCDP or equivalent) is highly preferred.

• Self-motivated with the ability to work independently, chart a course forward, and solve problems with minimal guidance.

• Excellent communication skills with leadership, management, and team members.

• Exceptional executive presence, presentation, and negotiation capabilities.

• Strong verbal and written communication skills.

• Awareness of innovations, trends, and technologies at the intersection of AI and marketing technology.

• A degree in Computer Science, Data Science, Analytics, or a related field, or equivalent work experience is preferred.

🏝️ Benefits

• Opportunity to participate in Bounteous' Business Development Commission plan.

• Employment visa sponsorship for qualified candidates.

• Commitment to equal opportunity employment.