Senior Director, Live Programs

This is a fully remote position, open to applicants in California.

📋 Description

• Take full ownership of every live program from the initial client kickoff to attendee follow-up, budget reconciliation, and results reporting.

• Create target attendee lists utilizing audience and npiQ data while managing attendance objectives.

• Conduct client kickoffs, status calls, manage change requests, and oversee client communications.

• Foster relationships with Key Opinion Leaders (KOLs) and clinical partners while developing innovative program concepts.

• Develop and oversee program budgets, negotiate contracts with venues and vendors, and ensure budget reconciliation.

• Monitor attendance, target-doctor engagement, and attendee feedback; provide results reports and renewal suggestions.

• Convert client goals into event formats, target audiences, faculty selections, agendas, dates, times, and locations.

• Source venues and manage services from caterers, audiovisual teams, transportation, photographers, video production companies, and other vendors.

• Coordinate scheduling for faculty and KOLs, including travel arrangements, briefing materials, and honoraria.

• Handle invitations, RSVPs, reminders, confirmations, signage, presentation slides, and printed materials.

• Develop event plans with detailed schedules, contact information, KOL biographies, run-of-show documents, and onsite assignments.

• Oversee onsite execution involving staff, vendors, faculty, and clients.

• Manage hybrid programs, virtual advisory boards, webinars, and virtual roundtables.

• Coordinate streaming arrangements, remote faculty logistics, platform setups, faculty preparation, and attendee management.

• Extend live programs into digital content and facilitate integrated live and digital deliverables.

• Oversee logistics for doctor video shoots, managing locations, contracts, scheduling, travel, accommodations, catering, and transportation.

• Maintain program plans and communication logs in ClickUp.

• Organize team dinners, company events, off-site gatherings, and informal KOL meet-ups.

• Travel up to 50% of the time and provide onsite support at major eyecare conferences.

⛳️ Requirements

• At least 5 years of experience in planning and executing live events, with a minimum of 3 years in healthcare, pharma, medtech, or a healthcare agency.

• Direct experience managing HCP programs, including doctor dinners, advisory boards, and speaker programs.

• Proven history of owning client relationships and managing program budgets rather than merely executing existing plans.

• Strong negotiation skills and experience with vendor contracts.

• Willingness to travel up to 50%, including evenings and weekends.

• Bachelor's degree or equivalent professional experience.

• Familiarity with ophthalmology or optometry, along with established relationships with eyecare KOLs.

• Knowledge of major eyecare meetings and their operational frameworks.

• Experience with platforms for virtual advisory boards, webinars, and hybrid events.

• Background in coordinating logistics for video shoots or on-location productions.

• Proficiency in ClickUp or a similar project management tool.

🏝️ Benefits

• Extensive health insurance coverage (90% silver plan).

• Vision insurance.

• Dental insurance.

• 401(k) retirement plan.

• Annual profit-sharing opportunities.

• Paid time off.

• Sick leave.

• Paid holidays.

• Flexible working hours.

• Bonus time off.

• Fully remote work environment.

• Volunteer time off.

• Quarterly team-building events.

• Company-provided MacBook (Apple equipment).