Senior Director – Industry Relations

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee a team of senior account leaders dedicated to biopharmaceutical manufacturers in the fields of oncology, rare diseases, and specialty therapies.

• Manage executive-level relationships with key manufacturer partners.

• Enhance client satisfaction, promote program growth, ensure launch excellence, and maintain long-term strategic alignment.

• Provide guidance to senior biopharma executives on commercialization strategies, market access, patient support programs, specialty pharmacy operations, launch planning, network strategies, analytics, and innovations.

• Act as the primary escalation point for critical client relationships.

• Recognize opportunities, risks, and market changes that impact client success.

• Serve as the executive sponsor for a portfolio of key manufacturer partnerships.

• Build relationships with executives, brand teams, market access leaders, commercial leadership, and cross-functional stakeholders.

• Lead strategic account planning with a focus on growth, performance optimization, patient outcomes, and retention.

• Supervise executive business reviews, strategic planning sessions, launch governance meetings, and performance discussions.

• Directly manage and mentor strategic account leaders.

• Set performance expectations, coaching plans, development opportunities, and succession planning.

• Promote accountability, collaboration, innovation, and continuous improvement.

• Support cross-functional alignment across operations, implementation, provider engagement, quality, analytics, patient services, technology, and business development.

• Offer executive consultation on specialty pharmacy strategies, commercialization planning, patient support services, network design, market access, and launch execution.

• Collaborate with manufacturers on product launches, new indications, line extensions, and lifecycle management.

• Utilize organizational and enterprise capabilities to enhance market uptake, patient access, and provider satisfaction.

• Act as an industry expert and thought leader on specialty pharmacy, oncology, rare diseases, payer dynamics, reimbursement trends, patient support innovations, and market conditions.

• Represent the organization at conferences, advisory boards, client meetings, and executive forums.

• Proactively identify and address risks affecting client satisfaction, patient experience, operational performance, or business growth.

• Manage executive-level issue resolution for urgent client concerns.

• Formulate mitigation strategies and action plans in response to market changes, competitive pressures, performance challenges, or regulatory developments.

• Ensure clear communication with internal leadership and external stakeholders.

• Travel for client meetings, industry conferences, leadership meetings, and strategic planning sessions.

⛳️ Requirements

• A bachelor's degree is required; an advanced degree (MBA, MS, PharmD, or equivalent) is preferred.

• A degree or comparable experience is necessary.

• Typically requires over 13 years of professional experience.

• At least 12 years of experience in healthcare, specialty pharmacy, pharmaceutical manufacturing, market access, or a closely related industry.

• A minimum of 6 years of diversified leadership experience, including planning, communication, organizational skills, and people motivation, or equivalent experience.

• At least 6 years of progressive leadership experience managing managers, directors, or senior-level individual contributors.

• Demonstrated success in supporting oncology, rare diseases, specialty therapeutics, or complex pharmaceutical commercialization programs.

• Proven track record in managing strategic biopharma partnerships and executive-level relationships.

• Strong executive presence and ability to influence.

• Expertise in strategic account management.

• Skills in leadership and talent development.

• Knowledge of oncology and rare disease markets.

• Familiarity with specialty pharmacy operations and commercialization strategies.

• Ability to solve complex problems and make informed decisions.

• Understanding of financial and business acumen.

• Skills in risk identification and mitigation.

• Proficient in negotiation and conflict resolution.

• Exceptional communication and presentation abilities.

• Capable of leading change and exerting organizational influence.

• Ability to thrive in highly matrixed environments.

• The ideal candidate should reside in the Eastern or Central time zones.

• Approximately 25–40% travel is required.

🏝️ Benefits

• Competitive compensation package as part of McKesson’s Total Rewards.

• An annual bonus may be provided.

• Opportunities for long-term incentives may be available.

• Benefits information can be accessed through McKesson’s benefits program.

• Fully remote work option is offered.

• Equal employment opportunities are provided.

• Reasonable accommodation support is available for applicants with disabilities.