National Accounts Director

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the primary relationship manager for key General Contractor clients engaged in significant construction projects nationwide.

• Develop relationships across various levels, including estimating, preconstruction, operations, procurement, project leadership, and executive stakeholders.

• Oversee comprehensive account strategies that address customer priorities, project pipelines, relationship management, risks, and growth opportunities for CMC.

• Coordinate discussions with CMC leaders and subject matter experts during customer engagements.

• Ensure a consistent customer experience across all CMC product lines, business units, and field interactions.

• Identify and assess high-value projects early in their planning, design, estimating, or preconstruction phases.

• Align customer project requirements with CMC solutions, including reinforcing steel, fabrication, accessories, construction services, and other offerings.

• Organize early project assessments to evaluate compatibility, next steps, and internal responsibilities.

• Facilitate discussions around project shaping, focusing on schedule reliability, constructability, product bundling, supply assurance, technical input, and streamlined coordination.

• Encourage cross-selling and upselling opportunities throughout CMC's product and service offerings.

• Convert account and project insights into commercial strategies, product adjacencies, and growth objectives.

• Collaborate with Technical Services to educate customers, provide value engineering, clarify scope, and deliver project-specific solutions.

• Relay client insights, market trends, and competitive intelligence to enterprise business leaders.

• Provide monthly account reports detailing project updates, market behaviors, risks, and competitor activities.

• Utilize Salesforce to manage customer interactions, update project statuses, and delegate actions among internal teams.

• Keep precise customer records and document communications and activities.

• Lead project review meetings with leadership to evaluate construction progress and address on-site challenges.

• Conduct regular business reviews to understand client strategies and pipelines.

• Track client engagement and satisfaction levels, implementing strategies to strengthen relationships and enhance account performance.

• Offer direction and leadership to internal account teams and cross-functional contributors.

• Act as a remote contributor supporting fabrication operations and corporate initiatives.

• Travel frequently to fabrication sites and partner locations to oversee project execution and ensure alignment with corporate objectives.

⛳️ Requirements

• At least 5 years of practical project execution experience in commercial construction, industrial, infrastructure, or related sectors.

• Background in a project delivery role such as Project Engineer, Project Manager, Superintendent, or a similar position, with direct responsibility for planning, coordinating, and executing construction projects.

• Proven expertise in constructability, project sequencing, field execution, trade coordination, scheduling, procurement, and project delivery.

• Experience leading or supporting construction projects valued at $100 million or more.

• Preferred experience working for or closely with a major General Contractor, Engineering, Procurement, and Construction firm, or another project delivery organization.

• Strong understanding of General Contractor decision-making processes, preconstruction milestones, estimating and project pursuit cycles, procurement, field execution, and project delivery factors.

• Demonstrated capacity to build trust and engage effectively with estimating, preconstruction, operations, procurement, project leadership, field teams, and executive stakeholders.

• Business development experience in the building products or construction industry is preferred.

• Experience managing strategic or enterprise accounts across multiple business units is preferred.

• Excellent interpersonal, verbal, and written communication skills, with the ability to present effectively to executives and cross-functional teams.

• Experience navigating complex decision-making environments and comprehending major project milestones, risks, and execution requirements.

• Proficient in Salesforce or a comparable CRM platform.

• Willingness to travel up to 80%.

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.

• An advanced degree or relevant construction, engineering, or project management certification is preferred.

🏝️ Benefits

• Immediate benefits coverage with low-cost Medical, Vision, and Dental options.

• Instant Paid-time Off and Vacation benefits.

• 4.5% Company Match on the 401(k) Plan.

• $500 Annual Company-paid Lifestyle Benefit.

• Competitive Compensation and Bonus opportunities.

• Company-paid Life and Disability Insurance.

• Employee Stock Purchase Plan.

• Opportunities for Training and Advancement.