
Senior Director, ICSR
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in New Zealand, +1 more country.
• Effectively oversee the designated ICSR Management Unit.
• Ensure that ICSR project teams have sufficient resources to enhance productivity and utilization.
• Establish productivity objectives and evaluate updates for ongoing projects.
• Assess workload, productivity, and resource utilization, reallocating resources as necessary.
• Supervise Associate Directors and manage employees to ensure optimal utilization and productivity.
• Alert the Resourcing department and initiate requests for additional resources when needed.
• Suggest process improvements within project teams to ICSR leadership.
• Implement best practices to boost productivity and utilization.
• Provide training and mentorship to ICSR Line Managers and senior personnel.
• Compile analyses and reports.
• Review budgets and resource allocations for new projects and expanded scopes of work.
• Assist Directors of Projects, Business/Commercial, Operations, and Project Analytics teams.
• Collaborate with HR on recruitment, performance evaluations, promotions, retention, and termination processes.
• Evaluate and approve Critical CAPAs from the ICSR Management Unit.
• Address requests from the Quality department.
• Revise and update operating procedures and guidelines.
• Engage in business development initiatives.
• Bachelor’s degree in life sciences, pharmacy, nursing, or a related healthcare qualification, or relevant experience in pharmacovigilance.
• Significant experience in pharmacovigilance case processing, encompassing post-marketing, clinical, and ideally medical devices.
• Proven leadership experience at a senior level.
• Exceptional written and verbal communication abilities.
• Strong organizational skills, with a focus on detail and multitasking.
• Proficient management skills, including delegation, time management, and issue resolution.
• Solid technical skills.
• Strong team collaboration skills.
• Advanced proficiency in MS Office.
• Experience in managing staff.
• Familiarity with project budget assessments and resource allocation.
• Experience with Critical CAPAs and quality assurance processes.
• Opportunity for remote work.
• Flexible working environment.
• Opportunities for growth.
• Collaborative team atmosphere.
• Access to training and mentorship.
• Supportive workplace culture.
• Commitment to diversity, belonging, and inclusivity.
Mercy Health
Mercy Health
Bon Secours
Bon Secours
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