Senior Director, ICSR

This is a fully remote position, open to applicants in New Zealand, +1 more country.

📋 Description

• Effectively oversee the designated ICSR Management Unit

• Ensure sufficient resources within ICSR project teams to enhance productivity and utilization

• Establish productivity targets and assess proposed updates to those targets

• Evaluate workload, productivity, and resource utilization, reallocating resources as needed

• Manage Associate Directors and supervise employees to guarantee efficient utilization and productivity

• Inform the Resourcing department and initiate requests for additional resources when necessary

• Suggest process improvements within project teams to ICSR leadership

• Implement best practices and solutions to boost productivity and utilization

• Train and mentor ICSR Line Managers and senior personnel

• Prepare analyses and reports

• Review budgets and resource distributions for new projects and expanded scopes of work

• Support Directors of Projects, Business/Commercial, Operations, and Project Analytics teams

• Collaborate with HR on recruitment, performance assessments, promotions, retention, and termination processes

• Review and authorize Critical CAPAs from the ICSR Management Unit

• Address requests from the Quality department

• Review and revise operating procedures and guidelines

• Engage in business development initiatives

⛳️ Requirements

• Graduate in life sciences, pharmacy, nursing, or a related healthcare qualification, or experience in pharmacovigilance - Intermediate level

• Significant experience in pharmacovigilance case processing, encompassing both post-marketing and clinical scenarios; preferably with medical devices

• Proven leadership experience at a senior level

• Exceptional written and verbal communication capabilities

• Outstanding organizational skills, including meticulous attention to detail and the ability to multitask

• Strong management skills, including delegation, time management, and issue resolution

• Technical proficiency

• Collaborative team player

• Advanced computer literacy, particularly with MS Office

• Experience in post-marketing and clinical processing alongside staff management

🏝️ Benefits

• Availability of remote work

• Flexible work culture

• Opportunities for growth

• Team environment that is collaborative and supportive

• Opportunities for training and mentoring

• Global work setting

• A workplace culture that promotes belonging and inclusivity