Senior Director, Head Launch Excellence

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and implement the Launch Excellence operating model, encompassing launch-clock scope, global-to-local transitions, governance, decision-making authority, service standards, and escalation procedures.

• Establish quality benchmarks for launch readiness, prepare key milestones and leadership engagement points, and oversee risk and decision documentation.

• Collaborate with Global, Regional, and Affiliate teams to convert launch strategies into cohesive launch plans and market activation initiatives.

• Provide hands-on, guided, and self-service Launch Excellence assistance based on brand priority, market significance, launch intricacy, and associated risks.

• Recruit, onboard, and lead the Launch Excellence team at the Amgen India Capability Center.

• Create launch dashboards, readiness tools, quality assessments, checklists, self-evaluations, KPI dictionaries, playbooks, and AI-driven workflows.

• Develop readiness routines, heatmaps, KPI definitions, risk indicators, decision logs, and escalation processes.

• Design onboarding and training modules, foster communities of practice, compile reusable launch cases, conduct after-action reviews, and facilitate post-launch evaluations.

• Create global launch forums to exchange lessons learned and share best practices.

• Cultivate trusted relationships with leaders at global, regional, and local levels.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree is preferred.

• Significant biopharmaceutical commercial experience, ideally between 22–26 years, spanning global, regional, and local marketing and commercial roles.

• Demonstrated success in launching multiple products, brands, markets, and launch models.

• Direct experience in leading launch excellence, launch readiness, launch operations, or executing in multiple markets.

• Familiarity with integrated launch plans, critical-path milestones, risk management, and launch governance.

• Proven experience in people management, including team building, establishing operating frameworks, and mentoring talent in complex matrix settings.

• Capability to engage senior stakeholders, influence across various functions, and communicate effectively with executive audiences.

• Strong project management, organizational, and analytical abilities.

• Proficiency in utilizing dashboards, KPIs, and risk-based decision-making.

• Preferred experience with digital tools, dashboards, AI-driven workflows, or automation in commercial operations, launch readiness, or launch execution.

🏝️ Benefits

• Competitive and comprehensive Total Rewards Plans aligned with local industry standards.

• Support for professional and personal growth and well-being.

• A collaborative work culture.

• Reasonable accommodations for individuals with disabilities.

• Commitment to Equal Opportunity employment.