Senior Director, Dealer Groups

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Develop and implement thorough growth and retention strategies for Mobility Global Sales Solutions products and services.

• Build and sustain relationships with C-suite executives, owners, presidents, CEOs, CFOs, COOs, and other key decision-makers in dealer organizations.

• Identify and leverage opportunities to promote additional products and solutions.

• Guide Mastermind Enterprise Dealer Group Directors, Polk, and MarketScan sales and customer success teams during critical customer interactions.

• Recognize risks to existing business and formulate strategies for revenue protection and retention.

• Act as the senior executive sponsor for designated dealer groups.

• Manage critical customer escalations and coordinate internal resources for swift resolution.

• Recruit and train Enterprise Directors.

• Conduct one-on-one meetings and address performance, career development, skill gaps, and assessments in collaboration with leadership and HR.

• Assist in planning and executing career development initiatives.

• Establish team standards and contribute to the development of best practices.

• Support weekly team meetings and represent the team in the absence of the VP.

• Coordinate resources across AutomotiveMastermind, Polk, MarketScan, Customer Success, Sales, Operations, Marketing, Product, and Training.

• Align internal teams around cohesive strategies for assigned dealer groups.

• Promote collaboration to ensure consistent, high-value customer experiences.

• Identify opportunities to enhance organizational effectiveness and customer outcomes.

• Provide leadership with insights on customer trends, competitive activities, and growth prospects.

• Collaborate with Enablement and Product Marketing on training and collateral recommendations.

• Engage with Dealer Relations on cancellation strategies, implementation strategies, and Performance Workshop scheduling.

⛳️ Requirements

• Over 10 years of experience in the automotive sector and/or SaaS.

• A proven track record of anticipating challenges and executing innovative strategies.

• Experience in expanding relationships to new contacts at senior organizational levels.

• Demonstrated success in leadership and mentorship roles.

• Experience in developing and executing strategic recommendations.

• Strong knowledge of industry trends, products, and competitors.

• Excellent relationship management abilities.

• Capability to identify retention and expansion opportunities with key decision-makers.

• Demonstrated commitment to career development with positive outcomes.

• In-depth product knowledge and the ability to effectively communicate benefits to customers.

• Experience working collaboratively across functions.

• Consistently positive feedback from colleagues and dealer partners.

🏝️ Benefits

• Competitive compensation package that includes base salary and incentive opportunities where applicable.

• Comprehensive health and wellness benefits for employees and eligible dependents.

• Retirement savings programs, including company matching contributions where available.

• Reasonable accommodations provided throughout the hiring process and employment for qualified individuals with disabilities.