Senior Director, Commercial Excellence

Posted 2 days ago

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Oversee global sales enablement and training, commercial operations, analytics, sales support, and associated processes and systems.

• Convert growth objectives into actionable sales strategies and execution plans in collaboration with CMD Commercial and BU Leadership.

• Create and implement global sales training, onboarding, and capability development initiatives.

• Formulate sales enablement strategies, tools, and processes to enhance seller productivity, pipeline conversion, and customer engagement.

• Spearhead AI transformation within the commercial organization, incorporating AI-enabled tools, automation, and insights.

• Collaborate with Sales, IT, Digital, and other departments to promote the adoption of AI capabilities.

• Direct commercial analytics, dashboards, and performance management to enhance forecasting and decision-making.

• Enhance CRM adoption, data quality, sales processes, and commercial technology capabilities.

• Oversee sales support and improvements in the quote-to-order process.

• Work alongside Sales Compensation on sales incentive programs and annual quota objectives.

• Propel strategic commercial transformation and Practical Process Improvement (PPI) initiatives.

• Build, lead, and nurture a high-performing global team.

• Collaborate across functions with Sales, Marketing, Finance, Service, IT, HR, and Operations.


⛳️ Requirements

• Bachelor’s degree, ideally in Finance, Business Administration, Marketing, or Communications.

• M.B.A. or equivalent business management experience is preferred.

• At least 10 years of experience in sales and/or commercial roles.

• Proven ability to collaborate effectively in a global business setting and to lead program execution across various regions.

• Demonstrated history of driving large-scale change and developing cross-functional roadmaps to realize a strategic vision.

• Strong process orientation and effectiveness.

• Proficient in executive communication and project management.

• Proven success in navigating a complex matrix environment.

• Experience in leading a motivated and highly productive team through direct and indirect reporting relationships.


🏝️ Benefits

• A selection of national medical and dental plans, as well as a national vision plan, including health incentive programs.

• Employee assistance and family support initiatives, including commuter benefits and tuition reimbursement.

• Minimum of 120 hours of paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave).

• Accident and life insurance coverage.

• Short- and long-term disability benefits in accordance with company policy.

• Competitive 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP), providing eligible colleagues the chance to purchase company stock at a discounted rate.

• Variable annual bonus based on company, team, and/or individual performance, as per company policy.

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